Enterprise Rent-A-Car provides a reliable and customer-focused car rental experience, with numerous locations in airports and cities, including over 30 countries worldwide. The business prides itself on its 65 years of experience and commitment to exceptional customer service. Recent reviews highlight the friendly and helpful staff, particularly noting a representative named Tony, who went above and beyond to accommodate customers, even when their preferred vehicles were unavailable. Customers appreciate the variety of car options, from compact sedans to larger vehicles, and commend the cleanliness of the cars. The efficient booking process, available online and through the app, is also well-received. However, some customers have experienced longer wait times for their rentals, even with a reservation, which can take around 15 minutes. For those planning to pay with a debit card, it is advised to call ahead to ensure they have the necessary paperwork. Overall, Enterprise Rent-A-Car is recognized for its great service, competitive prices, and flexibility in car returns, making it a popular choice for both local and traveling customers.
Manager at North Berkeley enterprise office and staff are courteous, effective and flexible. It is a pleasure coming to this office.
June 2024
I was in an accident and needed a car till I got things figured out. I was surprised that I was put into an Audi Quatro and had a fun week driving this luxury car. But the really experience was the polite and attentive staff. Great experince.
June 2024
The car worked well. The staff were very helpful and answered all our queries promptly.
