INOVA Federal Credit Union is a well-established financial institution founded in 1942 to serve the employees of Miles Laboratories. Today, it has expanded to serve over 44,000 members and the employees of more than 500 companies across two states. INOVA offers a range of financial services and has a network of seven branch locations, over 5,600 service centers, and nearly 30,000 free ATMs nationwide. Customers have reported positive experiences with INOVA, praising the professionalism and guidance of the staff, such as Robin, who assisted with loan and account setup processes. The credit union is described as having a "great little branch" with friendly and helpful employees, like Scott, who provide efficient and personalized service.
I had a great experience getting my loan with Inova, but what made it difficult for me was not being able to set up my account for auto pay. I had contacted Robin who walked me through the whole process. I was very frustrated by the time I called and I appreciate Robin's professionalism and guidance in helping me.
August 2022
Great little branch and credit union. Scott is super nice and there is never any line to wait in like most banks when coming here. I've always been the only customer whenever I have visited.
July 2022
Very easy and fast service. They worm with you and try to give you different options. I worked with Brandy and she was awesome and very helpful. I would definitely recommend them.
