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“this location bank window have been downside to 2-3 windows only. a bank teller (Erica) is doing a great job in customer service by providing customer needs in banking.”
“Had an excellent experience with Miranda helping out. Everything was really perfect from the beginning to the end. Very helpful, knowledgeable, professional, and respectful.
And a person would greet you to see why you are there when you enter the place, and guide you. That was great too.”
“Skye, the manager, was outstanding! She handled all of my requests with exceptional professionalism, efficiency, and a welcoming smile. Her dedication to ensuring everything was taken care of made a real difference—thank you for the excellent service!”
“I came into this branch today to deal with some recent fraudulent activities. Tommy was very professional, competent and understanding. He handled all my needs with patience and kindness, and I left feeling satisfied and secure.. Randy is also a pleasure to be assisted by. He is always super pleasant, accommodating and kind hearted.”
“Started Banking Processes Here .
Never Understood If You Have No Actual Account At The Bank Branch.
A State Funded Services
Asked You To Provide Information Through A Government Funded Company Who Provides You With A Focus Bank Card And Account To Conduct Banking Transactions Why Can You Not Walk Into Any Branch Walk To The Teller Windows Provide Bank Focus Card And Identification And Withdrawal Any Dollars Amount Maxium On Card Without Having To Sit In An Office 🏬 Have Manager Take Your Bank Focus Card ID To The Teller Window 🪟 Come Back To The Have You Sign A Receipt With Withdrawal Amount Give You Copy Then Have You Walk Out Of The Office 🏬 To The Teller Windows To Have Receive And Have Your Cash 💸 Withdrawal Counted Out Then Given To In An Envelope .
Lots Of Processes.
Just Curious Why That Is.
Just F.Y.I”
“Honestly the best experience and service you can receive at any bank - great atmosphere and always felt welcome, Amit & team might’ve been hand selected for this branch.”
“The people are really friendly and helpful here. As far as the big banks go, they're among the best. Four stars instead of 5 because the parking at this branch is non-existent and street parking is terrible. But I come here a because they're good people.”
“Over the past year I have worked with Sunita Joseph and Erik Erikson. Both have been helpful and professional. They have guided me into organizing my finances and making plans for the future of my retirement. I was informed about options but was never pushed in any direction. After working with them I have more peace of mind, knowledge and organization.”
“I had a great experience getting my loan with Inova, but what made it difficult for me was not being able to set up my account for auto pay. I had contacted Robin who walked me through the whole process. I was very frustrated by the time I called and I appreciate Robin's professionalism and guidance in helping me.”
Open 24 hours
2546 San Pablo Ave, Berkeley
Banks
“Nelo Per yazdi is recognized as a reliable and customer-focused financial service that provides modern and convenient banking solutions. It is known for its transparency, efficient transactions, and commitment to meeting the financial needs of its users. The platform offers a user-friendly system, making it easy for customers to manage their banking activities smoothly and effectively.
In terms of reviews, nelo Per has built a positive reputation among its clients. Its customer service is considered responsive and supportive, while its financial processes are viewed as secure and dependable. Overall, Melo Per stands out as a trustworthy option for individuals seeking reliable banking and financial services.”
“My experiences with USECU/Blupeak have been positive since our first home loan in 1992. More recently, my direct experience with Mareya Jimenez and the Berkeley branch have been exceptional. I can’t recommend them more highly.”
“My experience with Patelco Credit Union has been great so far. Alex Quebec of the Milpitas branch has been helpful and greets you with a smile with an accommodating and assuring demeanor.”
“Adam is a very friendly and competent service manager. Sometimes it seems that they are understaffed but everyone is doing their best.This Wells Fargo branch is still top.”
“I would like to express my sincerest appreciation to this Bank of America branch.
I urgently needed to make a wire transfer and did not even have an account yet, but the staff immediately helped me open one and successfully completed the transfer.
Even though it was already past closing time, they patiently stayed and assisted me through every step, showing exceptional professionalism and dedication.
A special thank you to Branch Manager Jimmy Dou and Senior Banker Joyce Phung — your help made the whole experience smooth and worry-free.
What made it even better was that they offered service in Chinese, which made communication clear and stress-free.
I highly recommend this branch to international students or newcomers who plan to live in Berkeley — you will be in very good hands here.”
“THX For Excellent Customer Service EDUARDO who help me with Cashing my payroll check from the San Francisco Gaints Great Service make you feel appreciated Thanks Wells Fargo Bank scale of 1 thru 10 a 10 Thank you”
“Very good customer service and really good staff. Problem. Runs out of cash at the ATMs. Happened over the weekend of May 4th. 2025 around noon. That seems to be systemic with Wells Fargo these days.. They used to be 100% reliable. As far as cash at ATMs cuz I would give the past 12 months on 90% reliability. That's really sad for one of the largest banks in the United States”
“The branch on Solano and Colusa is really great. And the people that work there are fantastic. Everyone there knows me. Now don't get me wrong. I don't love Mechanics Bank, I don't love pretzels or the Eiffel Tower. For me love is personal and the beloved has to be breathing. But after banking at Wells Fargo and having the same teller ask me for my ID year after year was draining. That's when I switched and I've been at Mechanics ever since. I didn't know that it had been bought out which usually is a disaster. Look at Peet's as an example of how to completely ruin something. But the same people are still at Mechanics and they've always been top drawer in my dresser, so to speak. Plus, they laugh at my jokes.”
“A friendly, competent, and customer oriented branch of "Bank of America" - - once you are inside.
The bank-tellers and workers make more than up for the rough and sketchy block they got assigned to by higher-ups and city planning. Helpful, friendly, clean (inside). Outside: Bank customer's personal safety does not seem a priority to Bank of America HQ or Berkeley city planning.
PS.: It feels like an outpost in the Wild West there”
“The service here although low staffed and limited is very prompt and professional. The new manager Basil is wonderful. Customer focused and driven and everyone here is proud to work not only for chase but for this community. I do enjoy coming to this branch.”
“While setting up my "Complete" business checking and savings account, as well as business credit and debit cards. I had excellent service, precise, helpful, and efficient from Ms. Minu Shreshtha. I highly recommend her. I also feel safe using the ATM inside and have had nothing but polite, helpful service from everyone else at this bank. After searching around for quite a while for the best bank for a business account and cards, it was refreshing that the biggest bank around is so appropriate. For personal accounts, I'm very satisfied with my local credit union.”
“Update! The branch reached me and took good care of the situation. Explained a free upgrade to me, and clarified my banking approach. I feel much better. Thank you for the follow up.
***Horribly confusing bank, so regrettable that they have entered the California market so aggressively. Customer service doesn’t talk to mortgage, mortgage doesn’t work with collections. So many times have I sat on the phone trying to understand simple timing of deposit to mortgage payment timing and no one has answers. Easy bank to get money out - though impossible to receive intelligent service. The branch is fine, BMO is the worst bank I have ever dealt with.”
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“I don’t know why comments are so negative. I opened an account here and it was really efficient, the Manager is really nice. I contacted her a few days later because I needed a document and she sent it to me in the hour. They have very good offers to open an account, especially when you’re paid by UC Berkeley, and even if you’re international. There is also a nice bank app. For now it’s perfect !”