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“I don’t know why comments are so negative. I opened an account here and it was really efficient, the Manager is really nice. I contacted her a few days later because I needed a document and she sent it to me in the hour. They have very good offers to open an account, especially when you’re paid by UC Berkeley, and even if you’re international. There is also a nice bank app. For now it’s perfect !”
“Skye, the manager, was outstanding! She handled all of my requests with exceptional professionalism, efficiency, and a welcoming smile. Her dedication to ensuring everything was taken care of made a real difference—thank you for the excellent service!”
“I Went to exchange foreign currency here and I was more than pleased with the service. It was the 3rd bank I visited and how they say “Third try's the charm” and it was for me. It was fast and easy.”
“I came into this branch today to deal with some recent fraudulent activities. Tommy was very professional, competent and understanding. He handled all my needs with patience and kindness, and I left feeling satisfied and secure.. Randy is also a pleasure to be assisted by. He is always super pleasant, accommodating and kind hearted.”
10AM - 2PM
2101 University Ave, Berkeley
Banks
“Maria Romero always provides excellent customer service! There's a reason she's one of the longest serving representatives at the Berkeley branch. Definitely a keeper!”
“The managers are super helpful and take a genuine interest in providing very personalized service. The experience has been far superior to what I experienced at my previous bank for many years. I am very glad I moved to USB and always get friendly and knowledgeable help whenever needed.”
“Started Banking Processes Here .
Never Understood If You Have No Actual Account At The Bank Branch.
A State Funded Services
Asked You To Provide Information Through A Government Funded Company Who Provides You With A Focus Bank Card And Account To Conduct Banking Transactions Why Can You Not Walk Into Any Branch Walk To The Teller Windows Provide Bank Focus Card And Identification And Withdrawal Any Dollars Amount Maxium On Card Without Having To Sit In An Office ? Have Manager Take Your Bank Focus Card ID To The Teller Window ? Come Back To The Have You Sign A Receipt With Withdrawal Amount Give You Copy Then Have You Walk Out Of The Office ? To The Teller Windows To Have Receive And Have Your Cash ? Withdrawal Counted Out Then Given To In An Envelope .
Lots Of Processes.
Just Curious Why That Is.
Just F.Y.I”
“Over the past year I have worked with Sunita Joseph and Erik Erikson. Both have been helpful and professional. They have guided me into organizing my finances and making plans for the future of my retirement. I was informed about options but was never pushed in any direction. After working with them I have more peace of mind, knowledge and organization.”
“I had a great experience getting my loan with Inova, but what made it difficult for me was not being able to set up my account for auto pay. I had contacted Robin who walked me through the whole process. I was very frustrated by the time I called and I appreciate Robin's professionalism and guidance in helping me.”
“My experiences with USECU/Blupeak have been positive since our first home loan in 1992. More recently, my direct experience with Mareya Jimenez and the Berkeley branch have been exceptional. I can’t recommend them more highly.”
Open 24 hours
2546 San Pablo Ave, Berkeley
Banks
“Nelo Per yazdi is recognized as a reliable and customer-focused financial service that provides modern and convenient banking solutions. It is known for its transparency, efficient transactions, and commitment to meeting the financial needs of its users. The platform offers a user-friendly system, making it easy for customers to manage their banking activities smoothly and effectively.
In terms of reviews, nelo Per has built a positive reputation among its clients. Its customer service is considered responsive and supportive, while its financial processes are viewed as secure and dependable. Overall, Melo Per stands out as a trustworthy option for individuals seeking reliable banking and financial services.”
“I would like to sincerely thank Andres and Hana for their time and effort in assisting us with creating our joint account and providing detailed information about the Merrill account. The insights they shared were both interesting and highly valuable for our future financial planning.
Although our appointment was scheduled for 10:30 AM, there was a brief delay of about five minutes. However, they more than made up for it by dedicating approximately an hour to assist us, which we truly appreciated. Their exceptional service reaffirmed my decision to choose this location for our banking needs, even though another branch is just a three-minute drive from my residence. Thank you once again for the outstanding support.”
“My experience with Patelco Credit Union has been great so far. Alex Quebec of the Milpitas branch has been helpful and greets you with a smile with an accommodating and assuring demeanor.”
“Very good customer service and really good staff. Problem. Runs out of cash at the ATMs. Happened over the weekend of May 4th. 2025 around noon. That seems to be systemic with Wells Fargo these days.. They used to be 100% reliable. As far as cash at ATMs cuz I would give the past 12 months on 90% reliability. That's really sad for one of the largest banks in the United States”
“The branch on Solano and Colusa is really great. And the people that work there are fantastic. Everyone there knows me. Now don't get me wrong. I don't love Mechanics Bank, I don't love pretzels or the Eiffel Tower. For me love is personal and the beloved has to be breathing. But after banking at Wells Fargo and having the same teller ask me for my ID year after year was draining. That's when I switched and I've been at Mechanics ever since. I didn't know that it had been bought out which usually is a disaster. Look at Peet's as an example of how to completely ruin something. But the same people are still at Mechanics and they've always been top drawer in my dresser, so to speak. Plus, they laugh at my jokes.”
“While setting up my "Complete" business checking and savings account, as well as business credit and debit cards. I had excellent service, precise, helpful, and efficient from Ms. Minu Shreshtha. I highly recommend her. I also feel safe using the ATM inside and have had nothing but polite, helpful service from everyone else at this bank. After searching around for quite a while for the best bank for a business account and cards, it was refreshing that the biggest bank around is so appropriate. For personal accounts, I'm very satisfied with my local credit union.”
“THX For Excellent Customer Service EDUARDO who help me with Cashing my payroll check from the San Francisco Gaints Great Service make you feel appreciated Thanks Wells Fargo Bank scale of 1 thru 10 a 10 Thank you”
“Adam is a very friendly and competent service manager. Sometimes it seems that they are understaffed but everyone is doing their best.This Wells Fargo branch is still top.”
“A friendly, competent, and customer oriented branch of "Bank of America" - - once you are inside.
The bank-tellers and workers make more than up for the rough and sketchy block they got assigned to by higher-ups and city planning. Helpful, friendly, clean (inside). Outside: Bank customer's personal safety does not seem a priority to Bank of America HQ or Berkeley city planning.
PS.: It feels like an outpost in the Wild West there”
9AM - 2PM
1870 Solano Ave, Berkeley
Banks
“The service here although low staffed and limited is very prompt and professional. The new manager Basil is wonderful. Customer focused and driven and everyone here is proud to work not only for chase but for this community. I do enjoy coming to this branch.”
“I have no complaints really. been doing my banking with them for 20+ years and I had a snafu (my fault) with my checking account last week. Ed Mohammed Omeryar was the man who calmed me down and took the steps to fix everything. I don't know if its my advancing years but I will not make the same mistakes again. Really appreciated Ed's attention and kindness throughout.”
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“Had an excellent experience with Miranda helping out. Everything was really perfect from the beginning to the end. Very helpful, knowledgeable, professional, and respectful.
And a person would greet you to see why you are there when you enter the place, and guide you. That was great too.”