Pacific E-Bike has been serving the community for over 10 years, specializing in the repair, building, and sale of E-bikes. The owner is highly knowledgeable and capable of working on the electrical aspects of bikes, setting them apart from many other shops. Customers praise Scott, the staff member, for his quick diagnosis and helpful attitude. One reviewer appreciated how Scott identified a rebuilt battery that was incorrectly set to 36V instead of 48V, showing the shop’s expertise. Others highlight Scott’s willingness to help with repairs, including opening up a motor and replacing a stripped axle without charging extra. The shop is known for honest, straightforward service, providing clear advice and fair pricing. Customers also note the shop's ability to fix other electric vehicles like scooters efficiently and at reasonable prices. Overall, Pacific E-Bike is recognized for its expert service, honesty, and helpfulness in working on E-bikes and electric vehicles.
Scott helped me navigate a very frustrating tire warranty issue. He was readily available, investigated the issue thoroughly, and helped me get back on the bike as quickly as possible, including giving me a spare wheel. I’m not sure where I’d be without his technical expertise and drive to help me figure out the issues.
July 2025
Scott is AWESOME. He has his rough edges, and is insanely direct and i love that. Too many people are used to BSing and giving the run around. Scott was welcoming, thorough, direct, communicative, and decently priced. Thanks my man!! I appreciate you for taking care of me and providing great service to me and my wife
April 2025
This place rocks. Scott tuned up my bike within an hour same day, at a fraction of the price of what I was quoted at the last shop. Bring your bike here, can’t recommend enough