REI is a store that loves outdoor activities and offers a wide range of quality gear and clothing for all outdoor enthusiasts. The store is well stocked with items for hiking, slopes, waterways, and more. Customers appreciate the excellent quality of the products, even if they find them a bit pricey. The staff is generally friendly and helpful, with some employees standing out for their outstanding service. For example, one employee went above and beyond by helping a customer find sunglasses not on the floor and providing detailed information about the membership program. Renting gear for outdoor trips is smooth, though busy times can lead to long lines, and additional staff could improve the experience. The store is organized but can get crowded during sales, and customers are advised to bring their own bags, as REI is a no-bag store. Overall, REI is a reliable place for outdoor gear, with helpful staff and quality products for both beginners and seasoned outdoor lovers.
Well stocked, friendly, very helpful staff. Interesting shoes too.
August 2024
Well stocked store for your outdoor activities. Pricy but excellent quality. Found a Fjällräven cap from Örnsjöldsvik. All we are missing now is some surströmming! (But that will probably empty the store)
August 2024
Rented gear for hiking trip. Smooth experience overall. Rental/return line was long, and extra staff might be helpful. All the staff were nice to interact with.