Sherwin-Williams Paint Store receives high praise for its excellent customer service. Customers highlight helpful staff members who go above and beyond, including those who assisted over the phone and in person. The store is appreciated for its knowledgeable employees, such as Francisco and Carlos, who consistently provide great support. Customers also value the wide selection of paints, the efficient service, and the large back area that allows quick paint mixing with minimal wait. Many customers have been loyal over the years, citing positive experiences like helpfulness in color choices and accommodating service even after store hours. Overall, the store is known for its friendly, helpful staff and quality products.
Pleasant people, quick service, but the parking lot is rather small.
December 2023
Amazing customer service!! Mario and another gentleman were so helpful both over the phone and in person!!! Definitely coming back anytime I need help!! Waaaay better than the Concord SW Store
October 2023
Best customer service and great paint! They color matched for me and it was exact. I’ll always come back.