Walgreens, a well-known pharmacy chain, has faced a range of challenges in recent times, as reflected in the reviews received. The store has experienced incidents of theft, with reports of young individuals stealing items and even ramming a car through the front doors to steal an ATM machine. This has led to the storefront being boarded up on multiple occasions. Additionally, the pharmacy has struggled with staffing issues, with a shortage of pharmacists leading to delayed prescriptions and reduced operating hours, particularly on weekends. Despite these difficulties, the pharmacists themselves have generally been praised for their patience, courtesy, and willingness to address customer concerns, even in the face of high demand and limited resources. Customers have noted the long wait times, sometimes up to 45 minutes, but understand that this is a result of the pharmacists' efforts to ensure their safety and well-being. The reviews highlight the broader challenges facing the healthcare industry, including shortages and restrictions on certain medications, which have further exacerbated the situation at this Walgreens location. However, the store is still regarded as one of the better options in the area, with customers expressing gratitude for its continued operation and the dedication of its staff.
Under-staffed. There were like 3 people. Walgreens a has to have more cashiers
July 2026
Grateful for having our local Walgreens store in South Berkeley. Most products are always in stock and the staff is very helpful and kind. I’m an older person with a disability and I appreciate how kindly the staff response when there is a need for their assistance.
July 2026
Very long wait of you need something that's locked up but register staff is friendly
