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9:30AM - 12PM
6444 Bethel Island Road, Bethel Island
Shipping Centers
“The staff at the UPS store on Second St in Brentwood, CA, are friendly, efficient, and professional. The store is neat, clean and orderly. It is a very convenient location for Amazon returns and other services offered by UPS.”
“I've been going to this UPS store for years and have had nothing but a positive experience. Charlie and Lori are exceptionally wonderful people, and I enjoy stopping by to return or ship various packages.”
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
“I've always been treated well, and have been thrre since 2012. I lost a key, staff's been slow to replace it.That's little enough to complain about”
10:30AM - 2:30PM
3377 Deer Valley Rd, Antioch
Shipping Centers
“The lady that was working there today was very friendly and helpful. She came to see how big the box we were returning to see if it meets the weight requirement and also let us use her dolly to better bring it in the store. That was very much Appreciated. Thank ya so much.”
“I would like to specially recognize Jada, the associate who helped me ship out a package with less than 5 minutes until closing. I ran in without anything to pack the item in and no label - she had things under control in 30 seconds flat. She was cheerful, kind, and just what a frazzled customer needed. Thank you Jada - I hope your leads (?Lauren) give you extra kudos.”
“The owner is so nice, he greets me my name and a smile every time I come in to get my mail. All the staff help me with other services I need as well always with a pleasant smile. Thank you so much .”
“Communication is above the charts, fast response rather it is email or phone calls and the best insurance quotes provided for your needs! I can truly say that I am satisfied with my agent Kay, she is awesome. She is efficient and always willing to answer any questions I may have. I appreciate her taking the time to get to know more about my business and assist me with getting the best coverage for my events. Thank you Spencer insurance Group for being apart of The TJ Spot Skating Rink.”
“Tosha's knowledge with general delivery, in the case of moving without a permanent address, helped us tremendously. We were given misinformation from an out of state USPS person, but Tosha with humor, a clear explanation, and a few forms, got our family on track. Amazing service! An experienced and trustworthy staff.”
“I only use FedEx print shop for their self serve printing. The printers are reliable & fast at printing copies. My only complaint is FedEx gets busy & the wait time for printers to become free can be long, 10-15 minutes. I'm impatient. But it's the only place to go besides UPS Store, which I find "Meh." FedEx all the way.”
“My drop off was quick and simple. They have a kiosk where you scan your item and drop it into the mailbox. An employee still came over to assist me which I appreciated.”
“This UPS store is awesome! Alexis, Missy and Jeremy are great people and always has a smile on their face. They're always willing to help with anything that I needed.”
“On April 16th I Went in to have my tax paperwork sent to CPA in Southern California. Walked in the young lady was efficient and helped me get everything done properly. She took no more than 10 minutes to complete my request.
Best UPS Store I have abused.
If you have a complaint, it’s probably your fault. Think about it first before you make bad reviews”
“The staff there understand that they are in the customer service business. Apollo and Mauricio were very attentive and helpful. Mauricio was why I came back. Now Apollo will be why I return!”
“They were great very helpful and handle my packages with care. Every now and then when you leave a package on the counter with a prepaid label it takes him a day or two to scan it in and sometimes longer. For that reason only is why I takeoff a star. The service is great though thank you.”
“They didn’t have post cards! But the two people working there were so nice. It really does make a difference who you run into. It doesn’t have to be much of an interaction but it can turn your day around. The power of kindness and positivity is amazing.”
9:30AM - 12:30PM
400 Del Antico Ave, Oakley
Shipping Centers
“im here every week, the workers are always as friendly, communicative, helpful and as fast as possible. building's clean, signs are clear and not faded. only downside is the small parking lot as busy days tend to result in people parking in the lot next door. clearly just an underfunded office to put reasoning on bad reviews.”
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“Very helpful, personal and informative employees. Much better than what i have become accustomed to in San Jose. Reminds me of how this country used to be. Man i miss those days.”