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“im here every week, the workers are always as friendly, communicative, helpful and as fast as possible. building's clean, signs are clear and not faded. only downside is the small parking lot as busy days tend to result in people parking in the lot next door. clearly just an underfunded office to put reasoning on bad reviews.”
“Best UPS Store experience! The manager Srujan was very helpful, friendly, and professional. Quick service and great customer support. Highly recommend this location.”
“The staff at the UPS store on Second St in Brentwood, CA, are friendly, efficient, and professional. The store is neat, clean and orderly. It is a very convenient location for Amazon returns and other services offered by UPS.”
“I have been with John/All Out Enterprises for 4 years. I came to him behind on everything and everything was a mess. He straightened everything out and has kept everything running smoothly since the beginning. He is kind, thoughtful and accurate in his work. I couldn't do what I do, if he wasn't doing what he was doing to keep my business running smoothly. When I first came to him I wondered why his company had its name. Well, it's because he and his team go ALL OUT for you. He and his team currently do all my bookkeeping, taxes and payroll. I wouldn't trust anyone else like I trust him. If I could give more stars I would. I highly recommend him and I am not easy to please.”
“Not sure were the 3.7 stars comes from on ratings? Im thinking this guy & his wife are both very nice people they have to deal with so many people a day . And many who dont know how to package a box and have it ready to go which is over half of the people i would find myself in line behind many times usually and they have 5 things to send in and Qr codes and they are trying to figure out which package now has the wrong item in it and the poor lady who works there is so nice about it she had to open the packages she just sealed up a nd put a new label on it , Thats the only reason the store gets a stagnate line sometimes, its really because of customers not orginized or ready to go when they bring in there items . Wait times are the only reason I'd think about not giving a 5 stars but i figure its really not there fault . Now i go in and scan code on machine in back and it prints me a label I put it on package leave it on counter and it takes 2 min its as easy as that . Skip the line totally and that made me happy. The Staffs always nice helpful and positive attitude . Very knowledgeable when I did a notary he told me a few things to be aware of which I didn't know about and it was very helpful info in my situation so I appreciated that . So 5 stars from me keep up the good work !!!”
“This was my first time in and there was an extremely difficult customer that the assistant manager dealt with in a very professional friendly and calm manner. I think I was more flustered and upset than she was dealing with the customer. I commend her for how she did it and the patience and grace that she showed. I wish I remembered her name but I know that she was the assistant manager.”
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
“The lady that was working there today was very friendly and helpful. She came to see how big the box we were returning to see if it meets the weight requirement and also let us use her dolly to better bring it in the store. That was very much Appreciated. Thank ya so much.”
“Great experience at this Postal Annex location! I was in and out quickly the staff were prompt, helpful, and efficient. It’s always refreshing to receive friendly, no-hassle service. I’ll definitely be returning for future needs.”
“I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you”
9:30AM - 5PM
6444 Bethel Island Rd, Bethel Island
Shipping Centers
“Very helpful, personal and informative employees. Much better than what i have become accustomed to in San Jose. Reminds me of how this country used to be. Man i miss those days.”
“I've always been treated well, and have been thrre since 2012. I lost a key, staff's been slow to replace it.That's little enough to complain about”
“I only use FedEx print shop for their self serve printing. The printers are reliable & fast at printing copies. My only complaint is FedEx gets busy & the wait time for printers to become free can be long, 10-15 minutes. I'm impatient. But it's the only place to go besides UPS Store, which I find "Meh." FedEx all the way.”
“Quick and easy location. This is a busy location but they typically have enough staff on duty to keep things moving. Today the line was all the way to the door when I walked in, but I was still finished and out the door in under 5 minutes.”
9:30AM - 4:30PM
420 W 4th St, Antioch
Shipping Centers
“This is where I have my PO Box as well as where I do mailing for my home business. Rowena is the only employee who can run this office as smoothly as she does. She has the best personality which makes it nice to go there, as well as she is so organized & efficient. It would be nice if the main post office delivered our mail in a timely manner so that she wasn't left dealing with frustrated customers when it's completely out of her hands. Rowena manages her day so efficiently and I know this because I'm in there at least 2x a day every day.”
“The notary person was great. Patient and very helpful. I came in right before closing and he didn't rush me. Wonderful experience and I'll come here everytime for my shipping and notary needs”
“The staff there understand that they are in the customer service business. Apollo and Mauricio were very attentive and helpful. Mauricio was why I came back. Now Apollo will be why I return!”
“Natalie went above and beyond to help us. We had a heavy box and she held the door for us.
Best way to describe her in a few words, friendly, patient and most of all professional.
I highly recommend FedEx in lone tree way.”
“The young man who helped me was very polite and professional. He was able to print my documents, notarize them, and send them off all within the same transaction. I would definitely use their services again.”
“They were great very helpful and handle my packages with care. Every now and then when you leave a package on the counter with a prepaid label it takes him a day or two to scan it in and sometimes longer. For that reason only is why I takeoff a star. The service is great though thank you.”
“I'm so relieved I came to the office right away when my package showed it would be returned to the sender. I was served by a member of the crew named Thor, he made sure my package stays in the office for me to pick it up first thing next morning. I'm so grateful. Thank you Thor, your dedication gave my family the Father's day gift we were waiting for, I hope you have a great day!”
“How do I say this without sounding too excited not having to deal with humans LOL learned how to use the kiosk to make my label and was able to ship my package in less than 5 minutes not having to wait in line is a relief being able to just scan my QR code Stick it to my package and drop it in the slot LOL was Pure Heaven and it makes me want to do all my shipping just like that. Thank you for making it so much easier for us.”
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“I have to review this particular UPS store. I’ve been to a few and typically have always had great experiences, and if not great, nothing too bad. But this store is for real, a 1 of a kind gem! Start off with location: great location in the middle of everything you could need, bank, grocery store, dollar store, tons of fast food, Starbucks,
Donuts, etc. You’ll never run out of parking. Now for the store, it’s always so fresh & spotless clean. Fans are always going blowing air. Plug’ins are always in making it smell so good. It’s a great size with literally everything you need from pick-up boxes, drop off location for UPS as well as USPS (postal). Printing needs, packaging needs, literally everything you can think of. Multiple printers and a great selection of packing needs! Now the even better part, the staff! The staff here takes this place to another level. All of them are knowledgeable and super friendly. Talk about customer service, they could film a “How to Movie” here! All of them are great in their own way, always willing to help out and do whatever the customer needs to make their day! One employee I have to single out is Ben! If you’ve been to this store and if Ben has helped you before, you don’t need to go on because you know just how phenomenal this person is! After 1 trip to this place and 1 encounter with Ben and I feel like I know so much more. Ben sells that place and makes you want to go back. The most knowledgeable person of what UPS offers and how their services can help you. Absolutely incredible for someone that works for a UPS affiliate and not directly for UPS! This is the person you want to get if you have any questions on what’s best for you and how to do it! Thank you Ben and everyone else for your hard work, dedication and commitment to helping others and your amazing customer service & reliability!”