Diptyque North Beverly is a charming boutique located in Beverly Hills, offering a wide selection of French candles, perfumes, and objets d'art. Customers often praise the friendly and professional staff, who provide helpful assistance with fragrances and gift wrapping, creating a warm and welcoming atmosphere. Many visitors have enjoyed browsing the beautiful displays and experiencing the artistry behind the scents, making shopping not just about purchasing but also about enjoying the sensory experience and engaging conversations. The boutique is known for its exceptional customer service, with staff members who go out of their way to help, even assisting with parking and carrying purchases. Prices are considered worth it by many, especially given the quality of candles and body products, with some noting the company's concern for health alongside luxury. While most candles are highly praised for their fragrances, a few customers have been disappointed by candles with poor scent throw or uneven burning, though these are rare exceptions. The shop also now offers contactless curbside pickup Wednesday through Saturday, and Sunday, with advance orders managed through the store manager. Overall, Diptyque North Beverly is often described as a favorite spot for fragrance lovers and those seeking a luxurious, sensory-filled shopping experience, combining high-quality products with excellent service in a beautiful setting.
When it comes to customer service in Beverly Hills, I was very disappointed. I will never contact them again; I prefer to go to the mall.
July 2025
My wife and I had help from Gustin and he was very knowledgeable and provided us excellent information on all the scents and products. We ended up buying more than we expected and even had a few items engraved. Excellent service and staffing.
December 2024
Had a lovely experience with the staff here. Elegant, knowledgeable, and fellow scent lovers. It keeps me coming back to this brand. Prefer this location to the The Grove.
