The Joneses LA Furniture is a highly recommended business known for its custom and quality furniture. Customers appreciate their ability to create custom pieces that fit specific needs, such as sofas and sectionals, with many reviews highlighting the quick turnaround time—often under three weeks—and the excellent craftsmanship. The team, especially Adam and Noa, are praised for their friendly, knowledgeable, and patient service, making the buying experience smooth and enjoyable. The store offers furniture that balances affordability and quality, with many customers expressing satisfaction with their long-lasting pieces, some lasting over a decade despite heavy use. The business also provides exceptional customer service, going above and beyond to resolve issues, including replacing or repairing items when necessary. One customer shared a heartfelt story of receiving a custom sofa shipped to Hawaii and then to LA during a natural disaster, showing the reliability and care the store provides. Overall, The Joneses LA Furniture is seen as a trustworthy, customer-focused business that produces beautiful, well-made furniture, and delivers great service from order to delivery. Their ability to handle special requests and their dedication to customer satisfaction make them a top choice for those seeking custom furniture solutions.
Really love our custom couch to fit our place. Adam and Noa were super lovely and knowledgeable about all the pieces in the showroom.
They were extremely patient with us and made the buying process very smooth.
Highly recommend checking them out!
April 2025
Just bought our second sofa from the Joneses. It was completed so quickly and the quality is just as good as the first we bought from them years ago. Highly recommend!
March 2025
I came in with just an idea of what I wanted, and Adam got straight to the point and showed me the most beautiful sofa that works perfect for my home! Highly recommend asking for him if you visit! Excellent customer service!
