Victra is a Verizon Authorized Retailer located in Big Bear Lake, CA, dedicated to providing an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, all supported by knowledgeable store consultants and managers. Customers have praised the helpfulness and professionalism of the staff, particularly highlighting the impressive service from employees like Adrian and RJ, who effectively managed challenging situations with patience and care. While customers enjoy the good service, some have suggested improvements in seating and the reduction of repetitive commercial loops during wait times. Overall, Victra is committed to connecting technology to life in a trustworthy and enjoyable manner.
Blake was very helpful he knew everything about he job when switching services and made it a good experience, I honestly think he deserves a raise he seems like the guy for the job.
April 2026
Bryon worked with me. I was pleased with services he provided. He explained everything and was very helpful.
July 2025
Tristan was Amazing, and handled everything. It wasn't an easy task but he took control and made it happen. My son got his 1st ever new phone! Thank you Tristan! We appreciate you! Very happy customers because of Tristan!
