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July 2025 by Erin
Tristan was Amazing, and handled everything. It wasn't an easy task but he took control and made it happen. My son got his 1st ever new phone! Thank you Tristan! We appreciate you! Very happy customers because of Tristan!
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July 2025 by Amanda Henderson
Adrian R helped me in the store more then once and was very personal and took care of everything we needed in a timely manner. I would highly recommend coming to this store and ask for Adrian to help you.
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July 2025 by Frances Wyman
Very good customer service. The wait time could be helped by better seating and a rotation of the neverending commercial loop.
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June 2025 by stephen abernethy
Had an impressive time at Verizon getting two new phones, watched your manager handle one blond customer who treated him and the other employee with a ragging tirade of insults. They were truly a company asset in the way they responded. My day with them was great...
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June 2025 by Don Bartell
My name is Don, and I was at your Big Bear Lake store, And as I was waiting for one of your employees to help me, your worker RJ was defusing a very irate customer.He did a great job of it, and got the guy calm down, and fixed his problem.
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June 2025 by Hamilton Avalos
Do u guys have xbox controller
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May 2025 by Ashley Acosta
Adrian was very helpful working with our account. He made sure everything was accurate and we had a good deal. He made sure our phones were working before we were good to go.
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May 2025 by Howard Fraga
I came in with some pretty concerning billing issues. The manager Rj was insistent on getting on the phone with Verizon to resolve the issue. It took a bit of time but he was able to get Verizon to make good on my bill. Extremely impressed and pleased with the overall experience. If you're looking for quality service I'd definitely recommend these guys up here.
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May 2025 by Cookie Esquivel
The service I received was excellent, Isaac went above and beyond to make sure I got a phone asap understanding the importance of it. I also have to say the other store members were also very helpful great team work.
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April 2025 by Phillip Lobue
Above and beyond
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April 2025 by isaac marquez
It was the best experience ever they are so nice and helpful
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April 2025 by Heather Blackard
Isaac was great and helped me with all of my questions!
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April 2025 by Laurie Porter
Almost 3 years since your employee Austin lied and kept promising what he couldn't deliver. Your general manager wouldn't make it right. Buh bye, today we switched to AT&T. We were Verizon customers for almost 30 years.
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April 2025 by Gail Williams
Tristan was my sales representative and he was very knowledgeable and very helpful. He was patient and got me set up with everything I needed! Thank you Tristan
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March 2025 by Gloria Wandel
Adrian Robles was very knowledgeable, very friendly and assisted us in having to replace my damaged cell phone. He was very patient and took the time to explain the new cell phone and answer all of my questions! Tristin, also an employee was very helpful, knowledgeable and very friendly! Thank you for your assistance!!
