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“feels like it’s stuck in the past — think government throwback vibes lol
But the customer service is very much in the present, and clearly aiming to do its best for the future
Overall, an outdated edifice with genuinely good staff.”
1:30 - 4:30PM 9AM - 12:30PM
21432 Broadway Rd, Redwood Estates
Post Offices
“This is by far my favorite post office. The staff is always friendly, welcoming, and efficient, making every visit a pleasant experience. There are rarely any lines, parking is easy and convenient, and packages are always scanned and trackable the very same day.
I truly wish all post offices were run this well!”
“I wish some people cut out their griping at our postal workers. In times like this where there's threat of privatizing postal services and we are blessed and fortunate to have our own neighborhood post office we should be grateful and realize that people working these jobs are entitled to an occaionsal bad day. They are overworked and underpaid like a lot of us.”
“I've only had positive experiences with this USPS location, going back 8+ years. In particular, Jose is friendly and professional, and always goes out of his way to help me answer questions about different packages/services.
Today, while I was searching for a pen, another customer advised me to ask Jose for help if needed. The realization that so many neighbors have had great experiences here inspired me to leave a review.”
“My wifey not only approved, but was very fond of the service at this post office. I was informed how polite and helpful they were towards my precious wifey. I appreciate the support offered here and my wifey’s happiness is worth the world so 5 stars.”
9AM - 4:30PM
241 Kings Village Rd, Scotts Valley
Post Offices
“Mixed reviews about this POST Office. My experience with the counter folks have been very positive and helpful. They take the time to explain the process and the different options for mailing packages and certified mail.
My residence is a bit rural so oftentimes I get a slip in the mailbox to pick up a package. They're always very prompt and courteous at counter. I know they sometimes deal with customers that are less than respectful.
Song has worked many years and exemplifies the professionalism as well.
Thank you”
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“Had the most wonderful experience despite my expectations! Our carrier recently started holding our mail because our box was not level. Totally understand!!!! I was finally able to make it in to let them know our boxed was fixed and was greeted by the most kind face and was able to quickly collect my accumulated mail and restart our service. Thank you!!!”