The AT&T Store in Brea offers a wide range of products and services to meet all your connectivity needs. They carry the latest phones, tablets, smartwatches, and connected devices from top brands. Customers can find flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G access. The store is staffed by knowledgeable and helpful sales representatives who provide excellent customer service. Reviewers praise the team for their willingness to listen, understand customer needs, and go above and beyond to find solutions. One customer, Angel, was assisted by sales rep Brandon who demonstrated perfect execution of good customer care. Another customer, Brian, had an exceptional experience with the staff. Andre, in particular, received high marks for his friendly greeting, patience, and non-pushy approach in helping a customer find the right phone upgrade for their son. He and his colleague Lina even stayed late to ensure the customer had a smooth setup and data transfer process. While the in-store experience was praised, one reviewer was disappointed that AT&T does not offer internet service, finding the installation to be too expensive. Overall, the AT&T Store in Brea is lauded for its excellent products, plans, and outstanding customer service.
Angel was absolutely amazing. I went in to upgrade to a new phone and tablet. She found me the best deal for both as well as my current internet plan. She definitely went above and beyond what I was expecting. She carefully explained all my options and I didn’t feel pressured at all. Best customer service I’ve had in... read full comment
March 2026
They answered all & any questions I had for them.
March 2026
Visited this store on 2/27/26 to cancel my mom’s phone plan after she past away. Don assisted me and was so kind, personable, and helpful. He made a difficult situation pleasant and easy. I truly appreciate his knowledge and going above and beyond to help me.
