Custom Comfort Mattress Brea has been a trusted family business since 1986, known for building handcrafted, double-sided, natural mattresses using traditional methods and natural materials. The company is dedicated to creating comfortable, supportive, longer-lasting, and healthier mattresses, emphasizing quality and customer satisfaction. Customers often highlight the friendly and professional staff, with salespeople like Crystal and Nate demonstrating patience, helpfulness, and a genuine desire to assist without pressure. The team takes the time to explain different mattress styles and features, ensuring customers find the best fit for their needs. Many reviews praise the store’s excellent customer service and support, from helping select the right mattress or adjustable bed to resolving issues promptly. For example, one customer received assistance in choosing a zero gravity adjustable bed that greatly improved sleep apnea. Delivery staff are noted for their care and professionalism, helping set up new beds smoothly. Customers also appreciate the personalized service, such as when a staff member quickly resolved a pillow order mistake and sent the correct pillows within 48 hours, ensuring a comfortable sleep experience. The quality of the mattresses and adjustable beds is highly valued, with many customers returning for second purchases. The adjustable beds are especially popular, offering features like raising legs and heads, which enhance comfort and convenience. Overall, Custom Comfort Mattress Brea is recognized for its high-quality, handcrafted products and excellent customer service, making it a top choice for those seeking a supportive, natural mattress and a positive shopping experience.
Our sales person, Brent, was all the things, personable, professional, well informed, and easy to work with. I didn’t get the other gentle man’s name, but he to was friendly and showed interest in our needs and concerns. The whole experience was better than most customer service interactions we had in a very long... read full comment
May 2026
Alan, Bill, and John were super helpful in navigating all the options that are available. Although maybe not the cheapest the quality is the best and I believe you get what you pay for. We are waiting for delivery but I am sure we are going to be really happy with our choice.
May 2026
Custom Comfort in Brea was such a great experience for my wife and I. They were kind, patient and did not pressure us to purchase or anything like that. It was a high end shopping experience for us and we would definitely repeat business with Custom Comfort if we need another mattress in the future.
