lululemon is a technical athletic apparel company founded in Vancouver in 1998, originally sharing space with a yoga studio. It creates components for people to live longer, healthier, fun lives, making clothes for yoga, running, dancing, and other sweaty pursuits. All locations have strong ties to their local communities. Experiences at individual stores can vary. One customer reported a terrible, unhelpful, and slow experience during a return. However, many other reviews highlight incredible and stellar service. Staff are frequently described as understanding, helpful, and going above and beyond. They are friendly, encouraging, attentive, energetic, professional, and knowledgeable, offering seamless help with sizing and fit. The stores foster a strong sense of community. They host donation-based community classes, like yoga, led by ambassadors, with proceeds supporting local causes. These events are wonderful and heartwarming, sometimes followed by exclusive shopping events. The clothing itself is considered unmatched, high quality, and durable, backed by a great warranty. For many, the combination of great people, a sense of community, and excellent products makes for a highly recommended experience.
I would like to return some trousers. Because the size is different from the Tag size.
March 2025
Great service, staff is knowledgeable and very helpful for any product related questions.
January 2025
Shoutout to Lisa for being super understanding and helpful during my visit. she went above and beyond to make sure i left happy, which isn’t something you find everywhere these days. it’s clear she cares about the customer experience and takes pride in what she does. absolutely stellar service—give this woman a raise.
