Petco is a well-organized and clean store that offers a wide range of products for pets, including dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the knowledgeable and kind staff who provide excellent assistance, whether it’s finding specific items or offering advice on pet care. Many reviews highlight the helpfulness of the employees, especially in providing detailed information about services like engraving pet names and maintaining proper environments for fish. The store also features a variety of brand-name nutrition products and supplies, along with services such as grooming, veterinary care, and positive training classes. Customers can enjoy savings through online shopping and in-store pickup. Overall, Petco is seen as a paradise for pets and their parents, making it a go-to destination for all pet needs.
Customer service is great at the Brea location. Happy smiles everything I go.
May 2024
Your cash registers were not working properly and I was unable to use any of my Vital Care Rewards.
May 2024
Store and staff here and in other branches are always very nice and helpful. I wish they sold their Petco staff t-shirts in store. I'm disappointed that rewards points expire in 30 days or 45 days depending on the Vital Care level. I would prefer at least one year after points are earned.
