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November 2023 by isabel saucedo
My only experience with this store was over the phone, but Jennifer at the register was a wonderful sales person! She was ready to help + super patient with me and my questions about inventory. I will exclusively be driving out to this Brea location thanks to their professional and personable customer service.
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November 2023 by Isabel S.
I absolutely have to repost my review on both Yelp and Google thanks to the best over the phone experience! Although my only experience with this store was over the phone, Jennifer at the register was a wonderful sales person! She was ready to help + super patient with me and my questions about inventory. I will exclusively be driving out to Brea for this urban outfitters thanks to their professional and personable customer service.
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November 2023 by Alison A.
This location isn't the largest Urban Outfitters I've been before, but they typically have good customers service and they are very good at keeping their store organized. This is definitely a really convenient location and there's ample parking as well. Always a fan of UO! Sometimes I come here to order stuff online in store because shipping is free.
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September 2023 by Karen T.
Haven't been here in awhile but thoroughly enjoyed my avocado beet bowl andhubby allso liked the asian chicken noodle salad. Camila was kind and provided great service.Will be back again!
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August 2023 by David Yu
Small store not much to pick from, men's wear that is.
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August 2023 by Gerald mcneal
Staff was professional and nice. My daughter loved this place they even gave you a resue cloth bag with the company logo
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May 2023 by Fernando M.
I was looking for a specific item for Mother's Day and teacher appreciation week. I called the Brea Mall location and Cristian helped me locate it , I probably called a few times to ask questions , and every time he answered them with patience and respect! I appreciated that very much! He placed the items on hold for me . When I arrived to the store , I made sure he rung me up , so that I can personally thank him for his assistance!
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January 2023 by Joel Galindo
Great clothes and clearance has some good deals! They have a lot of cool old vintage things.
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December 2022 by Perla Collier
The prices are priced within what you expect to pay with like stores. Nothing special
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December 2022 by ty gloria
Most of the crowd that shops & works here are stuck up & the quality of UO clothes is getting worse.
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December 2022 by Judy Oreos
Had fun looking at the cool stuff but I didn't find what I was looking for..
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November 2022 by Tiffany K.
Amazing service here! I just stopped by about an hour after opening and knew what I wanted to purchase before heading there. I went straight to the checkout counter to ask if they had the product and the staff directed me to an area where I could find it. I noticed that it wasn't exactly what I had saved to my wishlist on my phone, so I went back and asked them if they had any in stock (since the app said it was available for in-store pickup) and the guy went to check the back for me while one of the girls checked what was out on the store floor. I wish I had gotten their names for this review because they were extremely helpful and kind. If you're a UO rewards member, they even remind you about scanning the QR code so you can get your points!! I would definitely recommend stopping by this location!
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October 2022 by Teresa Garcia
This is my usual go-to for my nearest Urban. They usually have a lot in stock and a good selection in their sales rack. It's rare, but I've found 5$ pants in that place before!
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October 2022 by Yvonne J.
Service was excellent. Although there's no official waiter service, Francisco was attentive and kind. The food is fresh and savory. Try the chimichurri steak and braised beef bowl. Yum!!
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July 2022 by Soul D.
Update: UO has the worst hold system. Just pay $7.95 for shipping don't have them send it to a store. This review may change- but to whoever cancelled my order after UO made me wait 3 weeks to have all the items delivered, to be notified about it this morning only to be notified it was cancelled!? If I show up tomorrow and it's there, this review may change- but it seems pretty suspicious the chain of events. To whoever reads this and works at this store, I want my order and or I report this incident an all social media platforms and will contact corporate. Not cool. Everyone's struggling. Stop taking it out on customers.
