Terrible staffing. The employees really don't care about their customers and they don't try and hide it. They can't ever seem to get good employees over there. I've been with AT&T now for about 20 years and I will be moving my business elsewhere.
November 2022
Update. Situation resolved . Have a blessed. They did their job the right way and resolved my problem
September 2022
LESLIE WAS HORRIBLE. I don't know why is she working as a customer service if she doesn't know how to be one. She's not happy with her job and it's a big lost for the company. The manager was great thumbs up . Thank you for accommodating us after Leslie gave me a heart attack. Will never deal with her anymore.
