DSW Designer Shoe Warehouse offers a great and good selection of shoes, with a great variety of regular and wide widths, especially for folks with larger feet. The store features many brands and carries handbags, accessories, and kids' shoes. The staff are always friendly, helpful, and nice, providing great customer service. However, customer service could be better, as there is often nobody to help on the floor. The checkout process can be slow, with long lines and only two cashiers, while other employees are not assisting. The store and restrooms are kept clean. While online order pickup is hassle-free and there are always great deals, the business faces challenges with theft and employee response. The store's system is slow, leading to long wait times to get checked out.
Wife needed some shoes in a hurry..DSW had what she needed and more. It was fast shopping.
September 2025
there aren't many options in Brentwood to buy men's shoes and have as many options as possible. the line is always quick or non existent and I love the music playing !
August 2025
Came, conqured. Found shoes. Plenty. NO GLOVES THO!
p.s. in the toddler section, many of the shoes had foam soles. Get RUBBER. Or go to wall mart.
