“Five stars for the amazing clerks at the front! During checkout, our little girl accidentally dropped a gift card, and the clerk took the time to call us back to make sure there wasn’t any money loaded on it. We truly appreciated that extra care. They were super friendly, thoughtful, and made us feel valued. It’s refreshing to be reminded that there are still good, honest people out there.”
“Marcus and Taylor were super patient and attentive when I came in today looking to exchange shoes. I was struggling to find something I liked in my size and they helped me so much, I really appreciate it!”
“Leslie was super-helpful and patient with me as I insisted on sitting there and trying on different pairs of shoes because I'm somewhere between a size 10 and size 11 depending on the particular style of shoes! Switching out the stock insoles for semi-custom ones was a revelation! Big thanks again to Leslie for excellent over-the-top service! And thanks to the rest of the crew there, Gabriella and Sai, for the warm-hearted and honest conversation!”
“I would have never heard of Fleet Feet if it wasn't for my podiatrist suggesting them to me. I paid a visit to Fleet Feet in Brentwood and was greeted by Regan. She asked what type of shoe I was looking for. I told her what I wanted and in what color. She brought out several pairs of shoes based on my scan and wants. She was super knowledgeable, polite, and professional. She wouldn't let me do anything. She told me to put my foot up on the footrest and she'd do the rest. She removed my custom orthotics from my shoes and put them in every pair of shoes I tried on. It felt like the old school days of shoe shopping. She was patient with me and I never once felt rushed. Regan, you're a superstar and you went above and beyond and I want you to know it's appreciated.
I also had an experience at Fleet Feet with Alex. He's a superstar as well. He and Regan are top-notch.
I met the owner earlier today. I wanted to tell him in person how much I appreciated Regan and Alex. First impressions are everything and Regan gave the best first impression a business could hope for.
Fleet Feet in Brentwood gained a loyal customer thanks to Regan and Alex. I highly recommend Fleet Feet if you're looking for a pair of shoes for work. You won't be disappointed...especially if you get assisted by Regan or Alex.”