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July 2024 by Sofie
My evaluation is not about the store or the products, it is about an employee so young and with no customer service skills. today 07/02/2024, morning shift, when I went to pay for the pieces I bought, and I didn't speak English I was treated with rudeness and arrogance, I was even insulted in front of my 2 young daughters. This word was used 2 times (F….*)
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May 2024 by Terry Martin
Who is running goodwill look like thief to me use stuff really
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April 2024 by Mia Romualdo
Maybe it was busy in there because it was the weekend or maybe they were short staffed but it was messy in there and difficult to look around. Maybe if you have a lot of time on your hands you can probably find something you like because there WAS lots of stuff in there.
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March 2024 by Amir Asghar
Extremely overpriced. Nike shoes I was looking at
Goodwill $69.99 Ross has them for $21.99 lol
Vacuum at Goodwill $69.99 used Facebook marketplace $20-30
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February 2024 by Diane M.
Your prices can be more than retail prices! This has happened to me on several occasions and I've heard it from others.
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February 2024 by Kathleen Brentwood, CA
The prices keep going up and up and up. They are so hugely overpriced!!! They seem to think they are a retailer and not a thrift store.
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February 2024 by Greg A
This review is not about the employees. The employees are really great people. But the items are extremely overpriced 2x times as much or even sometimes as much as 3x times more money than retail or even Ebay. The clothing is the only thing reasonably priced at times.
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January 2024 by Sparkle S.
It used to be a nice store with different collectible things at a good price. Not any more. Prices are high even for the things you can buy at a dollar store. The shelves are now almost empty, no good dishes, dolls, collectibles etc..Donations are huge every day. Where is the stuff? Bad management? This store was created to help poor people to buy things and clothing at a good price. Now the prices here are higher for old things, You can buy new things at Ross, Target, Walmart etc. at the same or lower prices. SHAME !!!!
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January 2024 by John G.
I was dropping off some good clean items which I couldn't do at St. Vincent de Paul. This place is much better.
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January 2024 by Jason Young
Dropped off some donation they were friendly.
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October 2023 by Shana Levin
Ooooh the manager Renee has a nasty attitude. Literally ignored me when I tried to ask a question. Finally she realized I wasn’t going to disappear and finally acknowledged me (she was a cashier at the register so I don’t know what her issue was). She was very unkind in the way she spoke to me. This store has different policies than what I was familiar with - that is all I was asking about! Jeez. In front of me she was very nice to another lady (but they seemed to be the same older age and body type so maybe she felt a kinship with her?). I would have just left without buying anything but they priced a $200 purse for $9.99 whoops for them -so tthank you for that and “no worries!”If you have red this far, can I suggest you just hunt for the special items at the GW and head to Ross for your other shopping? Goodwil wanted to charge 9.99 for a worn out damaged shirt. Meanwhile I got a new Champion brand light weight sweatshirt at Ross for 7.99!
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October 2023 by Sandee L.
This Goodwill has quite a lot of inventory and it's pretty organized. I found a pretty glass tier tray that didn't have a price tag on it and the sales associate went in the back and got a price for me: $9.99, which I thought was pretty good compared to other Goodwills I've recently perused in the Bay Area. Other items seemed to be in line or a bit higher than other thrift stores (SVDP, Salvation Army). 15% off for seniors (55+) on Wednesdays!
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October 2023 by Rebecca C.
The prices here are way too high, I picked up a super cute purse that I later realized was 20$. I was also interested in a few pairs of boots that turned out to be 15$. Prices reflect a consignment store not a thrift store.
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September 2023 by Diana F.
My friend and I went to the Goodwill Store on Lone Tree Way in Brentwood Saturday September 9th. Paul, the cashier up front was very courteous and professional and knows customer service. He made my friend and I very happy with his very nice personality. We need more like him.
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July 2023 by Cyber Monkey
Over priced and rude employees
