“Most reviews are either overly angry or overly happy, but I want to provide an honest, detailed look at this location.
The Good:
• Electrical & Tools: Excellent selection, great promotions, and well-maintained displays.
• General Stock: Generally carries everything you need depending on the area.
Areas for Improvement:
• Organization: The Plumbing aisle is consistently messy and unorganized. Paint and Garden departments are functional but could be better maintained.
• Services: My one experience with Tool Rental was underwhelming.
• Staffing: While most staff are decent, the Customer Service/Returns desk is a weak point. Several employees appear disengaged and uninterested in helping customers.
Overall: A decent store with a solid product range, but it would benefit greatly from better aisle organization and more proactive customer service.”
“When I go into Lowe’s, I have an idea of what I want, but I do not have the right words to describe it. On January 28, I went into the Lowe’s store on Auto Center Drive in Antioch California. As usual, I knew what I wanted, but I was having trouble getting it across. I needed a certain kind of board to make shelves and Alex and Parker were able to ask the right questions, figure out what it was I was after, and took me to the exact spot where they were kept. I am one happy shopper!”
“5 stars to the crew working in paint department at Lowe’s. Every time I go there the level of experience helps me find the best product for my project. I always have a project that gets a little better after having a friendly conversation with crew. I appreciate you taking the time and effort..”
“Normally I don't do reviews, but went to tractor supply this morning, the girls were helpful from time I walked in store, found what in need quick and out door . Big thank you in and out, The store was very clean, thanks again for all the help ladies”