The Xfinity Store by Comcast in Brentwood, CA, located at 2535 Sand Creek Road, Suite 140, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers report positive experiences, highlighting friendly and helpful staff who provide great deals and transparent service without being pushy. Many appreciate the knowledgeable team and the efficient service, with minimal wait times. However, some customers found the check-in process a bit confusing, as it requires an associate to approach them. Overall, visitors are satisfied with the customer service and the ease of picking up equipment, with staff going above and beyond to assist.
Tiana was SO helpful!! She gave us a great deal and helped us make the most cost effective choice. She was very transparent and not at all pushy. We actually came here instead of the one in Vacaville because the sales guy there was way too pushy. Great customer service
November 2023
We have everything bundled with them and on this visit to find out why we were getting constant glitches and why the land phone has been inoperable We never use it but now have a 7yr old to consider in emergencies. My wife explained the problem to Kevin and he was more than helpful and enacted an upgrade.
October 2023
Store was busy but I was helped within 10 minutes. Staff were polite and fixed my phone quickly.
