“I recently took my car to Kaizen (Buellton) after a recommendation from my insurance company. Their customer service and communication is excellent.
Curtis (manager), Pablo, and Sheleen were in constant contact with me throughout the process. I dropped it off Monday and got it back Thursday! Somehow they were able to diagnose, order parts, replace the damaged parts, calibrate the sensors, and wash the car in only 3 days! They also went above and beyond by driving me to work when I dropped the car off, and then delivering the car to me when it was repaired! I can't guarantee that those services are always included, but it was very meaningful and helpful to my tight schedule. I cannot say enough good things about this team. They earned a customer for life!”
“I recently took my car to Kaizen (Buellton) after a recommendation from my insurance company. Their customer service and communication is excellent.
Curtis (manager), Pablo, and Sheleen were in constant contact with me throughout the process. I dropped it off Monday and got it back Thursday! Somehow they were able to diagnose, order parts, replace the damaged parts, calibrate the sensors, and wash the car in only 3 days! They also went above and beyond by driving me to work when I dropped the car off, and then delivering the car to me when it was repaired! I can't guarantee that those services are always included, but it was very meaningful and helpful to my tight schedule. I cannot say enough good things about this team. They earned a customer for life!”