PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers have reported positive experiences at PetSmart, praising the knowledgeable and helpful staff. Reviewers have highlighted the great customer service provided by employees such as Alex, Adrian, and Jorge, who have assisted with pet care needs, including nail trimming and fish tank setup. The staff have been described as professional, kind, and compassionate, making the shopping experience enjoyable and less overwhelming, especially for new pet owners.
They were very helpful in finding everything I needed for a new puppy
September 2025
Be careful if you buy natures recipe I think the last pack of the Lamb brown rice went bad. It smells spoiled which is unusual for that flavor. Told the lady hopefully they throw it out
July 2025
Very very helpful cashier helped me with setting up and using my new account and coupons. I couldn’t have done it without her help and patience.