PetSmart is the world's largest pet supply and services retailer, providing a vast range of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the cleanliness and organization of the stores, often noting the helpfulness of the staff. Many reviews highlight positive experiences, especially in the grooming department, where staff are friendly and skilled in handling pets. One reviewer praised the consistent cleanliness of the store and the kindness of the workers, who are always ready to assist. Another customer commended the grooming salon staff, although they mentioned a specific issue with one employee. The store associates, particularly Jorge, have received high praise for their exceptional customer service, helping customers select the right products and providing valuable advice, especially for new pet owners. A customer shared a story of how Jorge went out of his way to find a specific medicated dog food for their puppy, reflecting the dedication of the staff to meet customer needs. Overall, PetSmart is recognized for its extensive selection, knowledgeable employees, and commitment to making the shopping experience enjoyable for both pets and their owners.
They were very helpful in finding everything I needed for a new puppy
September 2025
Be careful if you buy natures recipe I think the last pack of the Lamb brown rice went bad. It smells spoiled which is unusual for that flavor. Told the lady hopefully they throw it out
August 2025
Great ppl they are friendly and help you with whatever you need