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“Amazing customer service here! I had a package that was labeled as insufficient address due to the company that shipped my order put my address incorrectly. But I called in and Alicia helped solve it easily and quickly. I needed the package that day and she was able to contact the carrier, Sam, and he said that he could come back to my neighborhood after his deliveries for the day and bring it to me. Alicia was so communicative with me about my options and ways to manage this situation and Sam hand delivered my package to my door at night (it didn't fit in the mailbox) and it was raining. I appreciate this post office so much for getting everything done for me in such a timely manner and going above and beyond.”
“I didn’t know I would write a review for USPS. Everybody was so nice and thoughtful. I walked in for a passport. Made a few mistakes, but was in and out within 5 minutes. Even took passport photo and staff made sure I like the picture. My nearest USPS has a bad reputation. I’m so glad I drove extra to this location. Thank you everybody who helped me out!”
“The guys who work here, especially Joe, make the experience so great. Super friendly and helpful always. Will go out of their way to make sure you get what you need.”
“Shout out to Michael at this location! I had about 150 wedding invites to send and really wanted them hand canceled to preserve the look of the envelope when it reaches our guests, and he was more than happy to hand cancel them for me. I was nervous this would be a huge ask, but he was so friendly. I’m so grateful! Definitely will be back.”
“Quick in and out. Customer service was friendly and informative. She provided me with different shipping options that would be more cost effective rather than trying to upsell something I didn't need. How about that!”
“I had some mail get lost in the sauce and Scott helped me out. Dude called me back twice to help confirm that the post office is looking for the package and dude is really out here trying his best help. Thank you Scott”
“The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!”
“Best USPS!!! The workers there are always friendly and always give a little treat to my package helper (kids ?). They go above and beyond and are so patient with all the packages I drop off. ??”
“Good service. Kris helped us out as walk-ins for passports (we got lucky the office was not busy). He was courteous, walked us through the process and took our picture. We were done in a few minutes.
This office was clean and looked cared after. It was worth driving a few minutes out from Downey. If you need to do a passport walk in or schedule soon, go to this office they do walk-ins M-F, Downey does them only Thursdays. When I looked at the website this office had opened appointments with in 3 business days but Downey office was like 2 weeks out.”
“Running errands, stopped to drop off a pkg for an ebay sale, they don't have a self serve where you can scan and email a receipt to yourself. I was lucky there was one person that was. In front of me shipping out something.”
“I come to this location very often and the staff is amazing, very helpful, happy, always trying to keep the line moving. Let them play music in there, it would be a positive feeling going in”
“Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of building. Once inside, although it has a smaller footprint it offers all the services.
Very convenient and these particular postal workers are genuinely nice and reliable!
Assuredly cheaper than those other large commercial shippers too.”
“Scanned my box right away and gave me a receipt as the good lord intended. No disputes over the weight, no telling me to take my box and go. I recommend this location over Eureka because there are competent staff here and not at Eureka.”
“The staff was so friendly, helpful, and patient… The Postmaster introduced herself to me… I feel great service starts at the top… Now I understand why the staff was so wonderful… Thank you again…”
“We do renew passport for 3 ..Good customer service..all the worker very nice and helpful ! The other post office in Huntington beach .they so rude ,I have to cancelled appointments and go here !”
“This U.S. Post Office location is usually not busy at all, which I really like. Overall, the service is great and the place is convenient. The only thing they could improve is customer attention at the front desk, because most of the time there’s no one there and you have to wait or ring the bell to get help. Other than that, everything is great.”
“Team here is always amazing. They move fast and are always knowledgeable and helpful.
Special shoutout to Gloria for keeping the line moving even with dealing with difficult people.
Would recommend this location.”
“Yes, they do close for lunch from 12:30-1:30 and yes, that should be posted on this page in big block letters! People should be aware that this is a small local branch in Old Town, so yes, there is typically only one person at the counter (occasionally a worker in back). There’s a big main branch less than two miles up Seal Beach Blvd if you’re worried about lines during the holidays (or you’re like, driving). Otherwise for those of us who are just walking over to mail a package, access a box, or send something certified mail, this place is friendly, helpful, quick, and super convenient.”
“I needed something faxed urgently today and Sergio provided great customer service. He made sure my fax went through and sent me an email with a confirmation. I will be surely going back for other services.”
“Great experience! The customer service was friendly, patient, and professional. They were very helpful and made the process smooth and stress free. Really appreciated the kindness and professionalism.”
“I have always had a great experience at this post office. It can sometimes be a little busy but it is nice to be able to do a lot of self services here (letter drop offs, flat rate product pickup, etc ).The staff has always been very competent and helpful when I have needed anything.”
“Went in for passports for me and my kids. Right away they asked if I had an appointment and I said yes. Told me to stand aside and not wait in line. Then we got greeted by the best, Jeff. He was friendly and we got the best customer service ever. I was hesitant to come here because of the bad reviews but trust me it was not bad at all. The process was smooth and he was so kind to me and my kids. Definitely recommend!”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“The USPS at 10440 Beach Blvd, Stanton, CA 90680 deserves a solid 5 stars! The place is always clean, and the staff are very helpful and professional. This is where we processed our baby’s passport, and the whole experience was smooth and efficient. Highly recommended for excellent service and organization!”
“Just a shout out to our awesome postman, Larry Cashman. He works very hard, always delivering our mail timely, even though he has a pretty sizeable delivery area. He's the best we've ever had and we wanted to let him know how much we appreciate him. Always has a smile and a friendly greeting!!! He is the best!!!”
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
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“I had a great experience with this business thanks to their excellent customer service. From the moment I reached out, the staff was friendly, attentive, and genuinely eager to help. They took the time to answer all my questions clearly and made sure I felt confident in my decisions. What stood out most was their professionalism and patience. Even when I had a few concerns, they handled everything calmly and efficiently, going above and beyond to ensure I was satisfied. It’s clear they truly value their customers. Overall, I’m very impressed and would definitely recommend them to others. Great service like this is hard to find! 10/10 ??”