1ink.com is a reliable and customer-focused business that provides quality printing supplies. Despite some initial issues with compatibility, the company's representatives, such as Roland and Raymond, have demonstrated exceptional customer service by promptly addressing concerns and offering solutions. Customers have praised the significant cost savings they have experienced when using 1ink's products, which have worked well in both laser jet and all-in-one color printers. One reviewer even went so far as to say they "rarely" give 5-star reviews, but felt compelled to do so for 1ink due to the positive experience. The company's staff, including Susan, have been described as knowledgeable, patient, and helpful, making the purchasing process smooth and enjoyable for customers who may have been unsure or nervous. The willingness to troubleshoot problems, provide replacements, and offer refunds when necessary has earned 1ink high marks for their commitment to customer satisfaction. Overall, 1ink.com appears to be a reliable and customer-focused business that provides quality printing supplies at significant cost savings, backed by excellent customer service and support.
Spoke with Roland, customer service agent who was very pleasant and took care of my needs immediately & gracefully. I will definitey utilize this company & Roland specifically for all my future ink/toner orders. Thanks!
October 2023
I don't know what kind of voodoo or magic dust you use to create your toner, but it is twice as good as the original HP toner I have purchased in the past. I recommend 1ink and if I could give them 10 stars, I would! First time in 6 years I was able to print a decent picture! WOW, just WOW!
January 2023
excellent service. I was treated with courtesy and respect. I am a customer for life!