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March 2024 by Martha A.
I came in to the store. Nathan was my sales person very helpful. Very patient with us explained details on the phone prior to this. I had been to other Tmobile's and they weren't as detailed and patient as Nathan I will continue coming to this location and definitely we're gonna transfer the whole family over. Finally we found somebody that explains everything in details. Three phones Yeiiii
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February 2024 by Hong Zhou
Very good service from Brianna P!
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February 2024 by Hripsime Mkrtchyan
Robert helped me and everything was done seamlessly. Got a new phone and a second line with no complications transferring E-sims (I’ve had problems doing it on my own). AT&T is my favorite provider and will never switch companies!
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February 2024 by 040453000
Robert was very helpful, knowledgeable and friendly.Randolfp
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February 2024 by Chirag Pagarani
Robert and Xochilt were a great help
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January 2024 by Amy S
Harutyun was very helpful and knowledgeable during our visit today. He was able to help us with everything we needed. Appreciated his kindness and willingness to explain things clearly.
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January 2024 by Gordon Clough
They help me right when I walked in the door. Customer service with excellent.
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January 2024 by Martika Palma
Robert in Burbank was amazing !! So efficient and helpful!! Service with a smile great !! Stop and see him !
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January 2024 by J Wil
What a disgusting place wow no greet on entrance though no customers in the store not one employee even looked up at me asked what I needed THEY DONT EVEN KNOW HOW TO FLUSH THEIR TOILET HOW DISGUSTING you should be ashamed to be in business do not give these pigs money let
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January 2024 by Daniel Hanson
I recently lost my phone and Gary went above and beyond to find the best solution to my problem. I left with a the exact phone I wanted to!
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January 2024 by Tommy Grafman
I Recently visited the AT&T store in Burbank on San Fernando Road. I was immediately greeted by the staff and noticed there were a couple of people waiting in front of me. When it was my turn, the manager Xoxhitl took care of me and was amazing. Great customer service. We went over my old iPhone, and discussed the model I wanted the iPhone 15 Pro Max. We went over the new iPhone and the data transfer and more. Xoxhitl made the whole process enjoyable. I highly recommend anyone to visit this AT&T store!
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January 2024 by Arpine Sargsyan
Harut was an exceptional customer service rep during my visit today. He was not only knowledgeable in all things AT&T, but he was calm and patient while educatig us on the different services AT&T provides. Will be back and always ask for him to assist us!
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January 2024 by Ruby Pangilinan
We visited this place today & Rey was so helpful & very accommodating.
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January 2024 by noel pangilinan
We been help by Rey, he very helpful and knowledgeable. Thank you
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January 2024 by Jordann Baker
Everyone here is so friendly, patient and helpful!