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February 2024 by Alena Shagieva
Got my puppy from this shelter! ❤️Zima (Ruby) saying hello to all workers! Thank you guys!
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February 2024 by Rick B
Our experience has been exceptional in working with Burbank animal shelter. We are currently fostering Leila. She is a sweet, affectionate, high energy dog that quickly learns and will relax by your side. She is already house broken, sits on command and loves to walk/play.
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February 2024 by LDCNoNoNSenseLady ClayTon
It was presentable, I asked questions & they were answered, staff was polite.
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February 2024 by Dina Fulgoni
Very kind and helpful, looking for my cat
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February 2024 by Debbie Terry
Staff are wonderful and kind. Very knowledgeable. Shelter is very clean. Please adopt!
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January 2024 by Pedro Barillas
Very pretty and many animals to adopt
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January 2024 by Kenny Herring
Called to report a annoyance and the dog stopped barking within a few minute too bad people do not take good care of their dogs
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December 2023 by Nathalie D.
I adopted my black cat from this location a few year ago and still come by to donate food, cat litter and old towels for the animals. The staff are really friendly and helpful.
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December 2023 by Tigerwild29 29
Back in July of 2021 I was away in Mexico and my dog ran away while he was being cared for by my fiancés brother. When I got back I found out what had happened and I called the shelter and they informed me it would be a few hundred dollars to get him back and I explained I couldn’t afford that and that I needed time. I also live in San Diego and worked full time which made everything much more difficult. The woman I spoke to at the shelter was so incredibly rude and unsympathetic. She didn’t try to be understanding and as I continuously explained I was away and I couldn’t afford to get him back, she made it clear she didn’t care. Her name was Office Levin. The shelter informed me I either came up with the money or he would be adopted within two days-and so he was. I am completely devastated and cannot begin to explain .they are not trying help animals only for profit sanxiety and depression this has caused me. If anyone has any information on Tyrion-my Pembroke Welsh Corgi who was born on July 11, 2017 please reach out to me.
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November 2023 by John Zuur Platten
Very helpful staff.
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November 2023 by Vladimir Ballesteros-Moreno
Great customer service
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October 2023 by M.Georgina M.
I went to this Shelter to adopt a little dog. This was probably my 4th shelter in the LA area, and this one is by far The Best Shelter. The people who work there are all very professional and kind. The shelter is kept unbelievably clean! When you walk back to view the dogs available the kennels are clean & no horrible smells. They even have Water Mists throughout the kennels to help keep the dogs cool. There is a very nice, clean large area covered with shade tarps for allowing a meet and greet. I couldn't give a better review. I highly recommend this shelter to all who are looking for the love of their life!
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September 2023 by s s
Would like to volunteer
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August 2023 by Bushra H.
An absolutely incredible experience at the Burbank Animal Shelter! My family and I recently adopted a precious kitten from this shelter, and the entire process was beyond wonderful. From the moment we walked in, the staff greeted us with warmth and genuine enthusiasm. They patiently guided us through the adoption process, answering all our questions and ensuring we found the perfect furry companion. The shelter's dedication to the well-being of their animals is evident in the care and love they provide. Our new cat was not only well taken care of, but also clearly socialized and ready to join our family. The facility itself is clean, organized, and filled with a positive atmosphere that truly reflects their commitment to animal welfare. Our heartfelt thanks go out to the staff and volunteers at the Burbank Animal Shelter for making this adoption experience so memorable. Their passion for connecting pets with loving homes shines through, and we're so grateful to have found our newest family member here. If you're considering adopting a pet, this shelter is an outstanding choice. Five stars just don't seem enough to express our gratitude! Special shout out to the staff member who is a big Taylor swift fan! She was the one who helped us throughout the whole process, making it as seamless and fun as possible!
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August 2023 by Tom Vogel
Very clean