Crunch Fitness is a well-equipped gym that offers a range of amenities to its members. The facility is generally clean and well-maintained, with a variety of modern exercise equipment and well-kept locker rooms and shower areas. The staff is described as helpful, with one reviewer particularly praising the service provided by Alex at the front desk.
However, the gym is not without its drawbacks. Several reviewers have noted issues with the front desk staff, who are sometimes described as rude and unprofessional. Additionally, there are concerns about the gym's pricing, with one reviewer noting that the $60+ monthly membership fee is not justified by the basic level of service and amenities provided.
Another common complaint is the lack of attention to basic hygiene and gym etiquette. Reviewers have mentioned that cleaning wipe dispensers are often empty, and the water dispensers are not maintained at a comfortable temperature. There are also concerns about the gym being understaffed, particularly on weekends.
One reviewer also takes issue with the constant news coverage on the gym's televisions, expressing a preference for more relaxing and uplifting content to enhance the workout experience.
Overall, Crunch Fitness appears to be a decent gym with a good range of equipment and facilities, but it could benefit from improvements in customer service, cleanliness, and the overall quality of the member experience.
Came in for a day pass. Staff were super helpful. Facilities were clean. Had all the equipment needed for my work. All-in-all good experience.
August 2026
Great gym just wish hours were extended! I’ve had to go to other gyms like the one in northridge or van nuys , when I wanna go at night since this one closes at 11pm! I’d rather stay in Burbank tho hopefully hours can be extended eventually!
August 2026
Used a day pass here while traveling for work in July. Staff are friendly and the gym has all the equipment to get in a good workout.
