Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers car rentals at thousands of locations, including in Burbank, and in over 30 countries. The business emphasizes its Standard of Care, backed by 65 years of experience and customer service. Booking is easy online or through their app. Reviews of a Burbank location describe a very nice and clean facility where cars are washed on site and cleaned for every renter. Many customers report a great, quick, pleasant, and painless experience. The staff is consistently noted as super helpful, kind, very friendly, pleasant, and easy to work with, often greeting customers with a smile. They provide helpful service, such as offering a ride back to a hotel upon return or accommodating car switches for customer comfort. Customers love the location and highly recommend it. However, one experience was less smooth. A customer faced a nearly 30-minute checkout due to a technical issue and a car that needed washing, even after they said it wasn't necessary. The rental also had an engine check light come on, and there was a later call about an expired license on file, making the experience feel disjointed. Despite this, the overall sentiment from repeated customers is very positive, citing easy and simple rental experiences with nice, new, and clean cars.

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1. Burbank, California