Car Rental in Burbank, CA

21 locations found near Burbank
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“Its my 3rd time rent car from midway all the car its new 2023 very nice customer service and Affordable price...I need to say one of the kind service and support. I recommend it to everyone. Thank you MIDWAY ... Especially Mr. Sam.”

4.4 Superb97 Reviews

“I cannot say enough good words about my experience with this Enterprise location. This was my first time flying into Burbank Airport, and Mari Silva made it such a smooth, positive experience for me. My young daughter was with me, and Mari was so kind to her and made us both feel like she genuinely cared about our comfort with the vehicle we drove. When returning my car, she recognized us and came up to ask if everything went well for us. Mari really made us feel welcome. Also, when we returned our car, Al Ayson was wonderful as well. He was so nice and pleasant. I was quite stressed coming in after being stuck in traffic, running late, and not having time to fill up the gas tank. He was so great and calm and helped us check in quickly, got my gas figured out quickly and fairly, and truly made our experience great. I can't say enough how much I appreciate your team there. They are the best I've ever worked with, and I will try to fly into Burbank as much as possible to be able to work with this team again.”

4.3 Superb81 Reviews

“I had a great car rental experience from beginning to end. At pick up, the person behind the counter was fast and efficient. The car was clean when I got it. Al Ayson was super attentive and helpful when I returned the car.”

4.5 Superb60 Reviews

“Skip the Burbank airport rental chaos and come here. Fast, friendly service; good cars at half the price. We waited for an hour at the Avis counter before wising up.”

4.7 Superb44 Reviews

“We choose this location since it was over a 50% discount compared to an Airport rental. We arrived and the staff was quick and friendly.Shout out to Jordan you got us in the car. He walked out to our vehicle, inspected the vehicle with us, showed all the safety features and explained the check out and check in process (we were planning on an after-hours drop-off).Shakeh assisted us with check-in (turns out we didn’t do after hour drop off) and was very quick and helpful.If I find myself back in the area I will 100% rent from here again.”

4.2 Good72 Reviews

“National at Burbank Airport - the selection was pretty terrific. We were able to get a 2024 Volvo. The service was excellent. Ms. Nicole made sure the car was all ready for us. She even did a little extra wiped down of the car for us.”

3.7 Good139 Reviews

“This review is solely based off the customer service that Dylan and Andrew provided during my experience. I can't thank both of these guys enough. I was in and out of there less than 25 minutes at most the process was super transparent. They both gave me answers to all of my questions rather than giving me a business card to call corporate or customer service. we did a full walk-through around the vehicle. They explained all the gadgets all the bells and whistles. It was a great experience. I definitely would recommend it. The car was also very clean as well.”

3.2 Average43 Reviews

“I’ve rented from GoRentals from this location for many years and they are the best. Would never rent from others. These guys literally are 5 star service personified.”

4 Good10 Reviews

“The nicest gentleman runs this rental location however he has no help. He even cleans the car himself. He works hard and always has a smile on his face. Avis needs to do better. They need to provide support to this gentleman and give him a raise.”

3.2 Average22 Reviews

“Very honest rental agency. When I returned car had a small crack in windshield. Representative who rented car to me had it documented it was there before I rented. Could have easily held me responsible. love honesty! Will rent from this agency again .”

3.1 Average21 Reviews

“I have returned cars here before but never actually rented a car from this location until last week. I have to say it was a lot easier than I thought. Only small detail is that I don't think they have a proper fastbreak counter, it's shared with Avis' preferred on the second floor of the parking lot. They didn't have my rez paperwork ready but it was done pretty quickly and there was no line. The car was brought out very quickly.”

2.8 Average174 Reviews

“Not sure how to rate yet. I'm picking up my car tonight and I'm having anxiety reading up customer reviews about how bad the customer service at this location. We love renting from budget and usually rent from them whenever we travel and haven't had any bad experience so far. I'm hoping I'm not one of those customers who had terrible experience.”

1.7 Poor10 Reviews

“Whether it is a Kia Soul or a Toyota Carolla, the condition of the car is very satisfactory?. The Kia Soul is a small SUV with a wide view and a joyful ride. It feels like Carolla is a new car and the experience is very good?.”

2.5 Average87 Reviews

“Was provided a nice rental vehicle. Staff was very helpful at pick up and drop off the price of this rental was very economical and allowed me and my family to travel with piece of mind. There were no hidden fees and I will definitely always rent with this rental company”

2.5 Average101 Reviews

“The check in/check out process was super easy and the staff was nice. I called letting them know that my flight was delayed and that j would be there right at/ right after closing, and they made sure to keep somebody up there so we could get our car. Could not recommend more!”

2.2 Poor229 Reviews

“Fast check out, and I got a really nice car. Return process easy, but signage was not so easy to follow. Next time a return explanation during checkout would have been nice.”

1.8 Poor93 Reviews

“I am beyond happy with Thrifty. Pickup went fine (showed up a bit early in case there was waiting involved, no issues). Was able to pick from a few different cars in the class, and was on my way. Returning the vehicle went just as smoothly. The employees were friendly and helpful. I would rent from them again, and would recommend them to others. Not everybody has a bad experience.”

1.7 Poor84 Reviews

“Hertz is my go to rental car company when I travel. I’ve always booked ahead of time, and they have the car ready for me with no issues/interactions. I literally check for my name on the board and walk to my car. This location is no different. However, I needed help from an associate, Bonnie this past trip. My kids really wanted to ride in a Tesla. My husband would never be seen in one, so I decided for our girls trip, we would get one! Unfortunately, I didn’t realize that three teens and myself overpacked and our luggage would not fit! Whoopsie! We ended up going back into the office and met with Bonnie and told her our mistake. She was so kind and understanding. She assisted us in booking a small SUV that would better suit our needs. We will never forget her and her kindness to us during this trip. She is truly the definition of great customer service!”

1.6 Poor73 Reviews

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