Extra Space Storage on Thornton Ave in Burbank offers a large selection of storage units with features like drive-up access, electronic gate security, and on-site management. The facility is clean, secure, and well-maintained. Reviews highlight exceptional, helpful, and kind customer service that makes the process fast, easy, and stress-free. Staff are described as professional, courteous, thoughtful, and incredibly helpful, working with customers on all inquiries to provide a hassle-free experience. While some note pricing can be high and fluctuating, the overall service is highly recommended for its person-to-person interaction and commitment to making difficult situations easier.
I have been renting from this location since May I have 4 units I rent out from big to medium , overall I’m happy it is clean and safe! Also I want to give a huge shoutout to Imani!! She is sooo kind and helpful and doesn’t mind answering all my questions! Will definitely continue renting from here
September 2025
Val was super helpful and kind! Great service all around!
September 2025
They were so nice,caring and thoughtful….Could not have made this stressful and difficult situation any easier for my family and myself.Much thx again!
