Extra Space Storage on Thornton Ave in Burbank offers a large selection of storage units with features like drive-up access, electronic gate security, and on-site management. The facility is clean, secure, and well-maintained. Reviews highlight exceptional, helpful, and kind customer service that makes the process fast, easy, and stress-free. Staff are described as professional, courteous, thoughtful, and incredibly helpful, working with customers on all inquiries to provide a hassle-free experience. While some note pricing can be high and fluctuating, the overall service is highly recommended for its person-to-person interaction and commitment to making difficult situations easier.
