Fleet Feet Burbank is a highly recommended shoe store that provides excellent customer service and personalized fitting experiences. The store has implemented new safety measures to ensure a safe in-store shopping environment during the current situation. The staff at Fleet Feet Burbank, such as Edwin and Dan, are described as very helpful, patient, and knowledgeable. They use advanced technology like foot scans to determine the perfect shoe for each customer, whether they are looking for shoes for themselves or their elderly parents. Customers have reported significant improvements in their comfort and performance after getting fitted for the right shoes. The store also offers online and phone ordering options, as well as curbside pickup and free delivery, to accommodate various shopping preferences. Customers have had positive experiences returning to the store to purchase additional pairs of shoes, taking advantage of the rewards program. Overall, Fleet Feet Burbank is praised for its exceptional customer service, personalized fitting process, and wide selection of quality shoes, making it a go-to destination for runners, athletes, and anyone in need of the right footwear.
Very attentive and well knowledge. I liked they are able to check your foot performance with a sensor machine. They provide good advice according to your needs.
February 2026
Went back here after a long itme (starting to running again) and all the staff was amazing, the selection was excellent (I have a weird foot size and often I cannot find shoes at all), and the clerks where very professional.
February 2026
Really great local store, with fantastic one on one customer service. If you run, run to Fleet Feet as fast as you can.
