Hertz Car Rental - Burbank - Hollywood Burbank Airport (BUR)
Car RentalHours:
2501 N Hollywood Way 1ST FLOOR, Burbank CA 91505 Hours
About Hertz Car Rental - Burbank - Hollywood Burbank Airport (BUR)
Hertz Car Rental - Hollywood Burbank Airport offers a reliable and convenient rental experience. Customers praise the friendly and courteous staff, with some highlighting exceptional service from employees who go above and beyond to assist, including making the process quick and smooth. The branch has a good selection of vehicles, including trucks, SUVs, and luxury or sports cars, catering to various needs. Renting for a week went smoothly with no issues reported. While the service is highly recommended, some mention that returning the car can be confusing and congested, so it’s best to allow extra time. Overall, the staff, including standout employees, are professional, helpful, and caring, making customers feel valued. The location is easy to find and accessible, providing a pleasant rental experience for travelers and locals alike.
Most Recent Reviews
May 2026
Great experience at this location. The customer service team was helpful and accommodating. Special thanks to Giovanni and Anthony for going the extra mile to help me find the right vehicle for my needs.
April 2026
I recieved service directly from the office manager. She was super nice, friendly, patient, and I got the best car under my budget. Thank you and I will come again.
April 2026
Nas at the airport was an ANGEL! Honestly what started as a bloody awful morning with rental issues from competitor car rental at same location- she was able to be patient with us and assisted- we are now on our way. We truly appreciate the great service so early in the morning too.
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