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July 2024 by Don Dan
Nobody don’t know nothing and not helping you.
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July 2024 by cathye johnson
A gentleman, that worked there, helped me find some bolts that were not where they were supposed to be.
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July 2024 by Mayis Meg
Occasional criticisms of regular HD Visitor.
As issues with inventory management, where certain items might be out of stock or difficult to locate. Product groups are often moved making instore navigation difficult.
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July 2024 by Sebastian Albelais
Terrible service given by Sandra at service desk. She refused to give me a return in cash when I used my debit card for purchase. On top of it had a bad attitude!
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July 2024 by faiz al khlaf
For all my needs
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July 2024 by Gabriel Avila
Nice HD. Very clean.
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July 2024 by Karri Lopez
Such a rude experience with one of the male team members!
I was shopping alone and pushing my cart along when I was approached by a male employee who I felt observing my cart as he walked by. He stopped me, told me to back away from my cart, I did so thinking my cart had some issue and instead he reaches in the cart to flip my “no mess, squeeze” Dawn dish soap bottle upside down. (Wrong side down actually) With an annoying tone he said he was flipping it over so it didn’t leak. But it was sitting in my cart exactly how I pulled it off the shelf?! Not polite about it all! Not appropriate to be observing what’s in my cart at all. And 100% would have never happened to a man!
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July 2024 by Matthew Springer
Everyone in the plumbing department was extremley helpful and kind.
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June 2024 by David Huffman
Home Depot was a hell of a lot better of a company 10 or more years ago when they had people that worked in departments. Instead of like now how there are people at the cash registers and customer service and you have to hunt to find a person that works in a certain department. I had a ridiculously bad experience lately. I bought some lily bulbs from them about two and a half months ago. Not one of them sprouted much less grew any flowers. I wanted to get my money back and was told I would have to return the bulbs in the original packaging with the receipt. I had the receipt and the packaging but literally had to tell three different people that if the bulbs didn't sprout they have probably already biodegraded & no longer existed. I talked to one very argumentative customer service on the phone. It did not go well. I tried again a few days later & I was then told I should not have a problem but would probably have to get a store credit and not have my money refunded. I went in the next day after talking to someone on their National customer service line and it took about 15 minutes and a manager had to help after all is said and done I had probably spent about 2 hours and dealt with seven, 7!!! different people not get my money returned but a store credit ($12.37) which I used towards getting a new box fan. Ridiculous nightmare. I've had retail sales jobs before there's no reason it should have been this much of a pain and taken up so much of my time.
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June 2024 by Laura S
I took my Mom there to look for iron fencing to install on top of her cinder block wall. The Scooter for the handicapped/elderly was not charged, so my Mom had to carefully shuffle along side of my cart. We were told it was in the gardening department, so we walked all the way over there. We asked another employee there and he directed us to an aisle. Of course, they weren’t there. He then sent us back inside the store to an aisle deep inside. Too far to shlep my Mom. I left her with the cart and speed walked to the aisle. They weren’t there either. I went back to gardening and explained the situation with the man in gardening. He tried looking it up, but wasn’t successful. He told us to stay there while he looked for a colleague who would know. After a while, he returned only to tell us that they don’t carry those in the store. They are only available online. They wasted our time and exhausted my Mom for the day. If the three employees I spoke to were more knowledgeable about their inventory etc. we would have known right away and would have been able to go to Lowe’s that day. Instead, I had to wait another week until we had the time to shop. Luckily the Lowe’s employee I spoke to knew exactly what I was looking for and walked us right over to them.
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June 2024 by alejo baron
Looking for promotions on cameras, and I found something simple and at a good price, well, that's what I think: 29.90 USD for half the price
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June 2024 by Joshua Cote
It’s incredible how consistently bad the customer service is at Home Depot. No matter how kind you are, they’re going to treat you poorly. Guess I’ll continue to buy tools online.
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June 2024 by Mike Pasley
Dope selection, dingus staff.
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June 2024 by Lorna Smith
I love home depot they have everything. When you find someone to help you they can and will walk you to where you need to go show you the product and are able to explain in detail what its for and they will show you similar items cheaper.
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June 2024 by babys and more for ever
Not coming back to the garden section Richard was the cashier there , giving actitud to all customers, he dosent even know how to say hi, they shouldn’t have lazy and rude people working
