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March 2024 by Alan G.
This review goes out to Tanya. We had quite a saga trying to correct a wrong item delivery - I can't tell you how many times we called before we finally got Tanya. Tanya was a true leader that heard our problem, acknowledged our frustration, and helped get it resolved. Thank you so much!
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February 2024 by Alfred A.
This morning I went to the Burbank location to buy some dry wall I ask for assistance from this guy named John Louis he told me that they don't help customers to load up so l walked out and went to Lowes the helped my load the drywall as soon as I pay my balance they will loose my business for ever.
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February 2024 by Lisa Marie Blaschke
We picked up patio chairs today at Home Depot but found only three on the display floor. Even after much searching, we were unable to find the elusive fourth chair. That’s when Tara saved the day! She tracked down the chair (which had just arrived in the warehouse) and had it delivered to the front door. Great customer service — and a big thank you to Tara for her help!
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February 2024 by Berj Ichkhanian
Always good to shop at home depot, it's where you find all your needs, and everyone is ready to help.
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February 2024 by Jose Orozco
Infested with animals, cockroaches The musty smell is a bad experience all the time.
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February 2024 by Stella R.
We had to wait more than 30 minutes just to return a rental. They only had one employee available to help. When I asked at customer service if there was anyone else who could help, they replied only that person was available. I think good customer service is important and a simple "sorry for the wait" goes a long way.
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February 2024 by bella m.
Service is not easily available. Boxes items sometimes missing items inside. Order desks are better choices. Most of the time delivery is on time.inventory is low. And after using your credit card. U have to be careful after that. We had couple of scams on our card after we used in Home Depot
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February 2024 by Arthur Sefayan
Not sure where they get their employees from just super rude and actually have little to no knowledge on home improvement and don’t look like they work any construction in their life
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February 2024 by Denny Kleen
They actually have customer service at Home Depot. Seems like that’s a thing of the past. And they have enough employees there to help you. They have an amazing selection of storage containers, their cardboard boxes for shipping and Movie are fantastic better than U-HAUL or Lowe’s. And their prices are very competitive, but the quality is a five star. I ship to my place in Oregon regularly and those boxes hold up the other ones turned to balls from the other two stores. I of course I love Milwaukee tools. And they have them there. We’ve purchased all our lumber for our redo in our kitchen and again I say their customer service is good. I’ve got lots of parking. And great hours.
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February 2024 by Joey E
This store needs to find some new employees in there lumber department. We were about to spend close to $300 on wood pieces and we had to ask multiple time for someone to come over and help cut them. Then when someone finally came over he didn't even know the measurements of the wood that was already precut so we walked out. The Marina Del Ray location has way better customer service.
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January 2024 by Dawn Jenkins
We received helpful guidance from an employee, were very impressed with the big selection of LED lights, and quick checkout!
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January 2024 by Ryan Park
I'm going to touch everyone
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January 2024 by Katrina Elias
Horrible customer service.
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January 2024 by Cai W (he/they)
Hard to find employees to help out! Didn't have to look as hard as when I go to Lowe's though lol.
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January 2024 by Savage Bruski
Great service, found everything I needed without difficulty, several staff checked if I needed anything or had questions. Can't speak highly enough about this place.
