This MAC location is a clean, organized, and friendly store. It is smaller than some others but well-organized for men's, women's, and kid's clothing, and does not feel chaotic. It has a good assortment of jewelry, shoes, eyewear, makeup, and a home department with items like mattresses and sofas. Parking is great and access from the ground floor is easy, saving time for quick purchases like makeup, shoes, or gifts, and for handling online returns. The customer service employees are often amazing, friendly, helpful, and professional. Specific staff in the home section are the absolute best, helping customers search high and low for specific items like a California King bed set, and are kind and fun. Other staff are experts when looking for clothes or cologne, and are very helpful in resolving transaction disputes on credit cards professionally, even providing credit for on-time payments. Staff remain sweet and calm even following unsettling incidents. However, experiences can vary, as some staff can be unhelpful. Overall, it is a great store for many customers.
Rayu was very unhelpful, didn't want to help us , Elizabeth is very helpful!! She did everything to meet our needs!! Best customer service from her
January 2022
I just wanted to say I was impressed by the customer service of Anthony from Men's shoes. He was nice and patient with me, I recommend him to anyone who wants a good customer experience!!! He took the time to help me find what I needed, thank you Anthony! Hope you'll be the one to help me again!
March 2021
Joanie in Levi's was so friendly and helpful last week. Great customer service!
