10AM - 9PM
851 N San Fernando Blvd, Burbank
Mattress Stores
“Audrey at Bob's Discount Furniture and Mattress Store provided exemplary customer service and was extremely professional. She was patient and attentive throughout our search for the perfect sectional couch, making the entire experience enjoyable and stress-free. Everyone we encountered was welcoming, friendly, and eager to help. We truly appreciated the outstanding service and would highly recommend shopping here!”
“Thank you to phillip the sales floor manager. For using his bilingual skills to help my mother understand our purchase. We used a lending company and he walked us through and went above and beyond to secure our purchase. He was very kind and resourceful. We will definitely be contacting him again.”
“Wish I could give six stars. Super helpful and friendly. Helped me get the best price for my needs. Huge selection. Just walked in and they took great care of me. Thanks to Aaron. Don't go anywhere else.”
“As someone who has a big surgery ahead and needs to find a recliner, I needed to get the best price and on time. I thought it was important to share my experience with this store, especially with Zachary. Before finding their store, I called 22 retailers. Zachary worked with me patiently, treated me like a human, not cash, and cared about my health, situation, and needs. He gave me the best price among 22 other retailers/shops that I called. Their business was well organized, cooperative, and caring, and everything went smoothly. I not only have the recliner I want ordered custom-made at the best price I could get, but I also have the exact recliner I need at a very reasonable price, on time for rent (the color they have in market does not match my home, and it is an expensive recliner to purchase just in any color). I was so pleased with the level of care that I asked Zachary to give me his business card.
The reason was that I wanted to give his business card to my surgeon and other doctors. Because I do not want anyone in my situation go through what I did. Unfortunately, Google search did not bring their business to me when I searched for a recliner. I found them through the Golden website. That might be a marketing matter, but marketing is not what talks first when dealing with patients. But care, treating people like humans, honesty, and quality of work do. It truly hurt to see how some people treat patients in a vulnerable situation, especially women, as a way to get more profit than what they actually deserve. Anyone deserves to be treated like a human, especially when they need it the most and feel desperate or vulnerable. This place is where they treat you like one.”
“We had a great experience shopping at Mattress Firm! Victoria was super kind, helpful and knowledgable. We were shown mattresses in our price range and ended up getting a great deal with some of the promotions they had going on. The delivery experience was seamless. The drivers communicated their eta on the day of and managed to make our adjustable frame work with our low profile bed frame w/ drawers! Overall very friendly and helpful service. No surprise fees or anything - would def recommend shopping here!”