Quest Diagnostics offers a range of services including routine lab tests, pediatric specialty tests, and COVID-19 antibody testing by appointment. The location is in the Lakeside building and operates with specific hours for certain tests. Appointments can be scheduled online. Reviews of this location are overwhelmingly positive, with many patients highlighting exceptionally kind and skilled staff. Multiple reviewers describe technicians as incredibly kind, patient, informative, genuine, and professional. Specific praise notes staff who provide the absolute best care, helping nervous or needle-phobic patients by being calming, making them laugh, and ensuring a quick and painless experience. Several mention excellent service where veins were found on the first try. While one reviewer noted a bit of a wait, the overall sentiment is that the staff turns a wary experience into a great one. Many patients express a strong desire to return to this specific location because of the quality of care received.
The Burbank location is the best location I have visited. I will go nowhere else.
April 2025
I had an appointment and came before the appointed time. There were also people who came on time. We all sat in line for more than 20 minutes and no one came out and took patients inside, although their appointment time had already come.
November 2024
Super easy to make an appointment. Checkin was easy fast and effecient. Short wait time. Strongly recommend
