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August 2023 by Humberto Suarez
I came here because it’s a touch less car wash-Paid $49.00 for their Platinum car wash and New Car fragrance. I recently came back from a road trip and had some bug splatter on my front grill and windshield. So figured I’d take in for a wash. It was quick and easy—it almost felt rushed. After the wash I got home and saw that they did a pretty bad job. There was still bug gut splatter on my front grill and headlights. My whole interior was just greasy and oily. And I never did get the fragrance I requested.I had to clean my interior from the greasy product they use. Shiny in the interior doesn’t necessarily mean clean.
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July 2023 by Orla Mc Guinness
The standard used to be decent but it has drastically dropped in the last while. I always paid for the top option & in the last two visits I have had to go back into the car myself with a hand vaccum and re-do basic things they have missed. There is zero attention to detail & they didnt even take out wrappers from the door. I just cant understand it, but I wont be returning which is a shame when it is literally on our doorstep.
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June 2023 by Nemanja Mulasmajic
It's part automatic car wash, part hand wash. There's no hand wash only option. They did an OK job on my car, missed a few spots, but it's also cheap for the area. You get what you pay for.
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May 2023 by Carissa Massongill
Usually, I would go to the San Carlos location, where I've never had an issue. This time I needed to do a drop-off at Goodwill and decided to try out the Burlingame location. Should have just gone to San Carlos.I paid for the Platinum Special, which is 48.99, that includes Interior Dressing and it looked like they didn't even touch the interior. There were still wrappers and crumbs on the back seat and in door storage.Tried a couple of times to reach out to them via their website and am still waiting for a response. I mainly want a credit for the Interior Dressing or a refund; I cleaned it myself because I was short on time. The actual exterior car wash was alright. San Carlos location is still better.A note for parents, there isn't a space for you to park and reinstall your car seat. We had our LO and had to park on the street to reinstall it their car seat.Services: Full body wash
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December 2022 by Ben M
Not worth $300. Detail elsewhere.Missed a lot of spots on the car, including a spot on the roof still dirty, dash, steering wheel, and windows all not given any attention to detail. Ruined my custom interior lighting, ripped out a unit and threw it away (I'm sure NOT deliberately because of pro America things in my car) however they did a good job on the dog hair.Other than that I would appreciate a refund.
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November 2022 by Mitchell Kang
The service here has gradually been getting worse and we've been going here for a while. They don't clean as thoroughly, they don't wipe down as thoroughly, they don't shampoo the mats as thoroughly, they don't vacuum as thoroughly as they used to. It also takes them significantly longer to do all of these tasks. Additionally, it doesn't help that the cashier has become a used car salesman in trying to sell you as much service as possible and holding up the line. They never used to do that. The cashier also refused to take their online $5 off coupon. She told me "I don't want your coupon" then proceeded to charge me full price. I don't recommend this place anymore with the various negative changes. I won't be coming back.
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November 2022 by Billy
Good hand car wash with excellent monthly plans. I am using the $50 per month plan which includes unlimited Hand Wash with vacuum, mat cleaning, window cleaning (in and out) and tire dressing. Anytime you need to add interior ? jg, pay $15 on the spot.
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October 2022 by Katie Mao
$35 per month unlimited exterior car wash by hand! Where can you find it?? Very good price, friendly staff, not too long wait time. Highly recommended!Service: Full body wash
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August 2022 by Abdul Rehman
Always doing a good job on wash. Inside and outside.If you have a new or rare car and want to take it to somewhere where brushes won’t scratch it, this is the place to go.Wait time can be up to 30 minutes sometimes when busy so plan ahead.
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June 2022 by JROB82
So I came to get my wife's car washed and seats shampoo after I paid $131.00 for the services $31 wash... $100 shampooing I noticed that all of the seats were soaked the lady said the seats should be drying an hour I said fine as I saw the seats drying I noticed that none of the stains came out so I went back the manager offered/ tried to make it right by telling me to come back at this point iwas HEATED.. he gave me back my $100 to make me happy but now I see water rings on my seats DONT EVER GO HERE FOR ANY KINDA OF CAR WASH
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May 2022 by Armando G
You can't go wrong with this place. Even though the car wash prices are going up (Silver wash was $19 when I first started coming here), it's still completely worth it. Full wash, inside and out for under $40 is worth the cost - I would spend way over an hour trying to do it myself. The crew is very friendly and thorough. Get the $5 coupon online and throw a tip on the tip box - these guys are working hard.
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May 2022 by Apurwa Prasad
I loved this place, the staff is super fast and efficient on their jobs. Takes 10-15 mins of waiting in queue and then 10-15mins for entire wash by staff. I prefer hand-wash over self-wash and express wash so this is a perfect place and reasonable prices!!
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May 2022 by Adam England
The car wash wash is great place to get wash they do a good job in cleaning your car. They have reasonable prices for the wash you want.
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February 2022 by Riley S
$15 wash is inexpensive, but they left residue on my wheels (even after I got out of my car to ask them to please focus on the dirty wheels), did not clean my fog light housings and their red rags left fabric all over my car.
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January 2022 by Juan Aguilar
Did not get what I paid for. With this type of service I would of paid $10.00, not worth the $42.00 I paid. Tires and interior badly clean, my kids can do better job then this. Really really disappointed on the service. Never going back again thats for sure..