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February 2023 by KELS MECHANICAL
These guys are reliable and you can trust them with your vehicles.They are very details with your bill on what they worked on.
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August 2022 by Li P.
Lou's did a good job diagnosing the problem with my suspension and repaired it in a timely manner. Clear communication and transparency throughout. The labor fee is on the high side - $195 per hour, but it's not much more than avg, and this shop is honest.
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May 2022 by Fabian Dean
I appreciated the updates and when the car was ready they had kept it clean.
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April 2022 by Deepti A.
Came here to get my car's tire pressure checked and was helped by a friendly technician. Will go back for any future auto repair needs.
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October 2021 by Lisa C.
I used Lou's when he first moved to Burlingame and my car dashboard lights started flipping out. Prior to Lou's, I was the person who went to the dealership service department to get things done. With Lou, he tells it as it is. No fluff. And of course, looking out for your safety when driving on the road. I did two oil changes with him that was almost a drop in kind of scenario. He was able to accommodate and gave a reasonable time frame for completion. During my most recent oil change, he tested the car battery and said it's on the border line of good and poor. He didn't have that type of battery in stock, but he called his car battery guy and made it happen. He's helped out some friends of mine by jump starting their cars and unlocking the car with locked keys in the car. Genuine guy. Honestly, he's one who is hands on with the maintenance and repair with his team member.
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October 2021 by Cristina Lopez
Great service. Knowledgeable and very fair prices. Highly recommend.
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September 2021 by moroccobama
I've had my starter, my power steering system and my cooling fans replaced by Lou. I keep coming back because I don't have to deal with any malarkey. He does a superb job, communicates clearly, responds to his promises on follow up calls, and usually handles my work as soon as I need it.It's just so easy to keep coming back, I hate the uncertainty of dealing with car repairmen. Too shady. Too indirect. It's not the case with this place. This place is a no brainer for me, then I can get on with my life. 5 stars
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September 2021 by I'M MOROCCOBAMA
I've had my starter, my power steering system and my cooling fans replaced by Lou. I keep coming back because I don't have to deal with any malarkey. He does a superb job, communicates clearly, responds to his promises on follow up calls, and usually handles my work as soon as I need it.It's just so easy to keep coming back, I hate the uncertainty of dealing with car repairmen. Too shady. Too indirect. It's not the case with this place. This place is a no brainer for me, then I can get on with my life. 5 stars
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August 2021 by caroline serrato
Lou is the best! He is honest, has great communication and never talks down to you or tries to upsell. He's an honest mechanic who provides excellent service and really cares about his customers. Highly recommended.Services: Engine repair
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July 2021 by Patricia D.
Lou is my go-to auto mechanic. I've come to him for various services: dead battery, oil change, etc. Lou is responsive and communicates clearly the issues he finds in my car. As a woman, I am always wary of going to auto repair shops because I feel no one cares to explain to me in detail what's going on. I have never felt judged by Lou, and instead he takes the time to explain to me so I can understand. He has always done a great job! I highly recommend going to Lou for your auto repair needs!
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May 2021 by Sunnycoral B.
Very good service in very reasonable prices. Love them. Would have them do all my cars maintenance: repair jobs.
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May 2021 by Caroline B.
I wish I could give Lou more stars...he is amazing! He never talks down to you (Ladies), he's honest and timely. I wanted to get away from the dealership and he provides much better service that is faster and with better communication. I also feel that he is much more reasonable and so much easier to work with...I'll never go anywhere else.
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April 2021 by John U.
I had to fix a tire since it somehow got a nails tuck in it. I gave Lou a call and he was able to get me fixed up in no time! Great service, would recommend for auto body needs
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February 2021 by Louise N.
Very helpful and honest. Took me in right away and didn't have to wait. Would definitely recommend and would definitely go there again in the future!
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November 2020 by Zhuanjia G.
I almost hesitate to review Lou because he is so fabulous and I am not good with sharing. I went to him to see if I needed new brake pads. Not only did Lou tell me the truth that I did not, he explained how the brakes worked and why I might have been hearing some squeaking noises. Thank Lou for your warmth and honesty!