Lou's Auto Repair is a highly regarded automotive service located in Burlingame. Customers consistently praise the honesty, professionalism, and transparency of the staff, particularly Luis. Many reviews highlight how Luis takes the time to explain issues clearly and only recommends necessary repairs, avoiding unnecessary charges. For instance, one customer mentioned how Luis diagnosed a complex issue with their Audi Q7 and found a temporary fix without charging for the extra hours spent on the car. The shop is also commended for its friendly and courteous service, making clients, especially women, feel respected and well-informed during their visits. Another customer appreciated the quick shuttle service to the BART station, which made it convenient to reach work while their car was being serviced. Lou's Auto Repair is described as affordable and reliable, with a commitment to quality work. Clients express gratitude for the ability to squeeze them in for urgent repairs, reflecting the shop's dedication to customer service. Overall, Lou's Auto Repair stands out as a trustworthy option for anyone in need of auto repairs in the Bay Area, making it a go-to choice for many satisfied customers.
I used to do all my car maintenance myself, but ever since I moved I no longer have the space to work on my car. Luis and staff are great. They are very responsive with fair prices, and best of all, do quality work.
May 2026
Luis runs an honest and transparent business. He can diagnose anything and I trust him completely.
April 2026
Luis always takes a care of me. Nails in my tires? He got me. Car maintenance? He got me. He has a great team and they’re prompt. I will always go back even though he’s 20 minutes away from me
