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January 2023
I have a simple question but no one answers the phone in the Burlingame branch. They say to make an appt but the next appt is more than a month away? It shouldn't be that you have to go in person to get a simple question answered or that you need to wait more than a month to talk to a banker.
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March 2021
For a respected bank to be closed at 2pm on Tuesday when the hours in the door say Open is not acceptable. Citibank nearby was fully open. But not these guys. Fed up.
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December 2020
On a Monday ! 1 Teller at lunch time ! I waited 25 mins and walked out without getting my backing done !! Terrible