Leaders Merchant Services is highly praised for its exceptional customer service and support. Many customers have highlighted the outstanding assistance they received from representatives like Martha Cianciullo, Corrine Tanger, and Stephanie. They went above and beyond to resolve issues with empathy, professionalism, and efficiency, reinforcing customers' faith in the company during challenging situations. Clients noted that despite previous frustrations with other services, the seamless support from Leaders Merchant Services made their experiences remarkably positive. The company is recognized for its competitive pricing and user-friendly applications, attracting customers who switched from other payment processors like Square. Reviews reflect satisfaction with the knowledgeable representatives who ensure that clients can always speak to a real person when they call. Customers appreciate the ease of starting their businesses with Leaders Merchant Services, which simplifies payment processing. Overall, Leaders Merchant Services stands out for its commitment to customer satisfaction and high-quality service, making it a recommended choice for businesses seeking reliable payment solutions.
THIS COMPANY IS THE WORST!!!!!!! THEY HAVE BEEN TAKING MY MONEY FOR 8 MONTHS AND I CANT GET THEM ON THE PHONE TO COMPLETE A CLOSURE TO STOP THIS, IT IS CRAZY, DON'T EVEN KNOW WHAT TO DO OTHER THAN CLOSE MY BANK ACCOUNT. PATHETIC
January 2026
By far the worst company I've dealt with in customer service yet. Set up services signed contract and then they completely went ghost afterwards. They are not returned my phone calls or emails. Now I'm stuck wondering am I a client or am I not a client? Wish I would have read the other reviews before contacting this company.
December 2025
Warning!!Horrible customer service. It's like going to a bad dentist and never to return. Do not use this company for anything
