Vetco is a pet store in Ventura County that offers a range of products similar to PETCO, with the added feature of marine fish and invertebrates. The staff are noted for their helpful, polite, and cheerful customer service, often greeting customers warmly and making them feel welcome. Many shoppers leave the store smiling after a friendly interaction. Some reviews mention that the animals’ living conditions could use better care, with concerns about aggressive fish and stressed tank mates. Despite these issues, the overall experience is positive, especially for those looking for marine pets and everyday pet supplies.
Employees seemed very bothered to help, 2 just ignored me and never helped, and then when asked another lady to get a fish she was mumbling curse words under her breath, very rude, ended up leaving all my stuff and going home empty handed, I won't go back to this location
March 2023
Came in grouchy for cat food and left smiling because of Michelle's customer service. Was caught off guard by her happiness as she greeted the customer in front of me. Someone give Michelle a raise. She's wonderful. She was charming and helpful and great! 5 stars because of her wonderful demeanor!
May 2021
This is apparently where the vet pets go but I saw the sign as petco. Anyways love this store it's where I bought my hammy and she's cray and spoiled so thankyou!
